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Condominium Manager Magazine

CM Magazine is the flagship quarterly publication of the Association of Condominium Managers of Ontario (ACMO) and for more than 30 years has served as the leading source of in-depth coverage of industry news, issues, information, education and best practices for condominium management professionals and service providers.

CM Magazine has a printed circulation of 7,000+ per issue and a digital circulation of approximately 400 views per issue.  The audience consists of Condominium Managers, Condominium Management Companies, Industry Services & Trades Providers, and Condominium Boards. 

Article submission is not open to the general public. ACMO members in good standing may contribute articles. From time to time we will reach out to the broader condominium industry and request articles from non-members and other industry experts (e.g. government partners, educational partners, legal experts), if the subject matter requires a distinctive perspective that cannot be addressed by an individual ACMO member or company.

To learn more about writing for CM Magazine, see our Editorial Guidelines.

To advertise in CM Magazine, check out the Advertising Opportunites page or email ads@acmo.org for more information. 


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Fall 2022 Issue
Who doesn’t like free advice? This is an entire edition dedicated to providing practical information and advice on several current, relevant topics related to the governance and management of a condominium corporation from legal professionals, managers, and those within the condominium industry.

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Showing Articles from the category 'Feature'


There is no New Statutory Right to Disconnect from Work in Condominiums (or in any other Industry in Ontario)

The Legal Issue

Feature || Deborah Howden

On June 2, 2022, the so-called “Right to Disconnect” law came into effect in Ontario. It was introduced as part of the Working for Workers Act, 2021, omnibus legislation focused on improving working conditions for workers. The “right to disconnect” provisions were aimed at enhancing work-life balance. But here’s the rub – the legislation does not actually provide a right to disengage from work-related communications in any workplace environment, including in condominiums.


Workplace Health & Safety Updates in Ontario

The Legal Issue

Feature || Roger Tickner

Recently, on July 1, 2022, the laws in Ontario changed. A new Bill 88 – Working for Workers Act, 2022 – was introduced. Schedule 4 deals with significant changes to the Occupational Health and Safety Act.


Corridor Refurbishment Bid-Rigging Lawsuit

The Legal Issue

Feature || Chris Jaglowitz

Competition Bureau laid criminal conspiracy and fraud charges against three GTA refurbishment contractors and their owners. A fourth firm was charged with conspiracy offences under the Competition Act. The Bureau alleged that the accused parties conspired to commit fraud and rig bids for refurbishment contracts with GTA condominium corporations between 2009 and 2014. 


Good Governance vs. Litigation

The Legal Issue

Feature || John Damaren, RCM

Which came first; good governance or the legal battle? Answer – most likely the legal battle since good governance will typically minimize or eliminate the legal action altogether.


Don’t Beat Around the Bush: Not Addressing Nuisance Complaints can be Oppressive

The Legal Issue

Feature || Brian Horlick & Bharat Kapoor

In a recent decision, the Superior Court of Justice examined the serious repercussions that condominium corporations may face if they fail to respond and adequately address common element deficiency and noise-related complaints from unit owners in a timely manner which, in this case, went on for between 10 and 11 years.


When Should a Condominium Manager Engage a Lawyer?

The Legal Issue

Feature || Van Smith, RCM

Contacting a solicitor is necessary, but when? When is the right time for the property manager to recommend to condominium directors that they seek their solicitor’s opinion? There are no absolutes when it comes to this answer. However, this article will outline practical circumstances when the manager should be advising the directors to seek legal advice.


Standard Unit By-laws: What do they Mean?

The Legal Issue

Feature || Christy Plaitis, RCM & Val Khomenko

The Board of Directors has decided to attempt to enact a Standard Unit By-law for your condominium corporation based on the advice of your corporation’s legal counsel, insurance broker, and property manager. The by-law has been written, approved in a lawfully held board meeting, and is now up for a vote among the owners. After receiving the package in the mail, an owner asks the manager in a perplexed tone: “What does all this mean?”


The Rights, Responsibilities, Obligations, and Interests of Property Managers

The Legal Issue

Feature || Greg Fraleigh, RCM

When asked to describe what a property manager actually does on a day-to-day basis, it’s hard to explain the myriad of roles and versatility required. The reality is that the job may require a chameleon-like approach to challenges.


Hoarding: When Clutter Goes Too Far

Mental Health in Condos

Feature || Deborah Howden

Many condominium communities have had to grapple – or are currently grappling - with residents with hoarding disorder. This has proved to be challenging in most cases, given the safety risks hoarding can pose to the community. And predictably, incidents of dangerous hoarding have only increased during the pandemic, as people with hoarding disorder have become more anxious and mental health supports have become less easy to access.


Managers Managing Stress in 2022

Mental Health in Condos

Feature || Noah Johnston, RCM

The last few years have been extremely challenging in many ways, especially as we have learned to adapt to a world turned upside down by Covid and how it has drastically changed our daily lives. Hopefully, one lesson we can take away from this is the importance of work/life balance.


Mental Health Matters: A Manager’s Personal Story

Mental Health in Condos

Feature || Anthony Irwin, RCM

I have been in the property management industry for 20 years, and I am an RCM and OLCM. I live with Complex PTSD, and this is my story.


Mental Health Resources for Condominium Managers

Mental Health in Condos

Feature || Daryl Norrie, RCM

Property Management can be a challenging job at the best of times, but with the pandemic and the associated increased stress of the past two years, the job often has been difficult for many managers. With an increasing number of young people and older retired people living in condominiums, there are two very different mental health issues staff and managers may find some of their residents trying to maneuver.


Protection of Property Managers

Mental Health in Condos

Feature || Stephanie Sutherland

The increase in disputes and issues arising from, or exacerbated by, mental health issues has had – and continues to have – a powerful and negative impact on property managers, who are the direct interface between owners/occupants and boards of directors.


Seniors’ Needs and Mental Health in Condos

Mental Health in Condos

Feature || Laurie Adams, RCM

Condominium living can be a haven for seniors needing to down-size but are still active in their community, travelling or just enjoying all life offers. Although the owners and residents of condominiums vary, it is critical to identify all the needs of your community as a condominium manager. 


Shining Sunlight on Mental Health. When and How to Help.

Mental Health in Condos

Feature || Kirsten Dale, RCM

As managers, one of our primary functions is to identify and seek to resolve issues within the corporations and communities we are assigned to manage. Just as you would recognize a potential building condition that could lead to structural concerns, a manager must sometimes identify a burgeoning mental health crisis within their community.