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Condominium Manager Magazine

CM Magazine is the flagship quarterly publication of the Association of Condominium Managers of Ontario (ACMO) and for more than 30 years has served as the leading source of in-depth coverage of industry news, issues, information, education and best practices for condominium management professionals and service providers.

CM Magazine has a printed circulation of 7,000+ per issue and a digital circulation of approximately 400 views per issue.  The audience consists of Condominium Managers, Condominium Management Companies, Industry Services & Trades Providers, and Condominium Boards. 

Article submission is not open to the general public. ACMO members in good standing may contribute articles. From time to time we will reach out to the broader condominium industry and request articles from non-members and other industry experts (e.g. government partners, educational partners, legal experts), if the subject matter requires a distinctive perspective that cannot be addressed by an individual ACMO member or company.

To learn more about writing for CM Magazine, see our Editorial Guidelines.

To advertise in CM Magazine, check out the Advertising Opportunites page or email ads@acmo.org for more information. 


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CM Magazine Library

Spring 2022 Issue
This ultimate “How-To” guide for condominium managers provides information about the basic fundamentals of condo management, and practical advice from those working in the industry.

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Showing Articles from the category 'Feature'


A Property Managers Guide to Starting, Facilitating and Completing Capital Projects

The How-To Guide

Feature || Kaezad Wania

As of January 2021, there are reportedly over 11,000 condominium corporations across Ontario, with the Canada Mortgage and Housing Corporation reporting that 55% of homes under construction in Ontario are condominiums. As the number of condominiums rises year after year, managers across the province are bound to experience managing the replacement of capital equipment projects sooner or later.


Analysis Tools to Drive Decisions

The How-To Guide

Feature || Kateryna Polek, RCM

Board members are often hesitant to approve projects because of associated costs, lack of information, or an overall resistance to change. As custodians of the industry, condominium managers empower their directors to make critical decisions within the corporations they manage. A useful method that can help managers in this process is the application of alternative scenario analysis.


Beauty and the Budget: Striking a Balance Between Design and Cost

The How-To Guide

Feature || Sharon Nease

How do you optimize refurbishment budgets while adding value to properties and improving condominium communities? Read on for some tips and advice, along with a case study showing real-world examples.


For the Record: Comprehensive Record-Keeping in the Digital Age

The How-To Guide

Feature || Sarah Petrie, RCM

When you think about it, the amount of documentation accumulated throughout the lifetime of a condominium may likely reach the height of the Niagara escarpment. Each condominium requires extensive documentation of processes, minutes, purchase orders, and corporation records, which are often required for reference purposes years into the future.


How to Properly Prepare for an AGM

The How-To Guide

Feature || Sean Wilde, RCM

In preparing for an annual general meeting, whether online, in person or a hybrid, it’s vital to ensure the condominium manager is on the same page as the board of directors and everyone is clear about how the meeting will be conducted.


How to Select a Service Provider

The How-To Guide

Feature || Emiel Bril

With so many vendors out there, it can be hard to decide who would be a good fit for your property. Not all companies are created equal, and you want to be sure that you’re choosing the best company when you’re considering letting them bid on your annual or one-off contracts


The Hidden Joys of Budget Preparation

The How-To Guide

Feature || Patrick Krall, RCM & Bill Lang, RCM

When property managers are planning for the financial welfare of condominium corporations, there are definite ways to mitigate undue heartache and efficiently present budget proposals. It’s the manager’s responsibility to make sure their boards are presented with accurate data to make informed decisions on the budget. Condo boards armed with this knowledge are responsible for ensuring their condo corporation is funded to maintain the property for their residents.


How to Run a Great Hybrid AGM

The How-To Guide

Feature || Ben Zelikovitz

An appealing option to many and often viewed as a best of both world solution, hybrid meetings can be complex and have their unique set of challenges that must be considered. With that said, here are a few tips for running a successful hybrid AGM.


You Can’t Make Everyone Happy But Taking Owner Complaints Seriously Makes a Difference

The How-To Guide

Feature || Brian Bosscher

As a condominium manager, a big part of your job is to enforce the corporation’s declarations, rules and bylaws. It’s a tough role, especially when residents don’t agree with the rules.


Condominium Managers of the Future – Who Are They?

Special Feature

Feature || Michael Trendota, RCM

Condominium Managers of the future are condominium management students of the present. We know that these students are taking the four courses currently mandated by the CMRAO, but precious else is known about them. To date, little systematic research has been conducted to better understand these students, their demographics, backgrounds, skills, and experience.


Bringing Communities Together in the Digital Condo Landscape

Connecting in the Digital Age

Feature || Bill Lang, RCM

owners want information presented to them at lightning-fast speeds. Gone are the “good old days” when property managers would go from door to door dropping off notices and newsletters. The idea that “we need information right now, not yesterday” has become the mantra throughout the condo industry.


Leveraging the Evolution of Online Communications to Manage Conflict

Connecting in the Digital Age

Feature || Marc Bhalla

Certain etiquette associated with online communications has relaxed compared to just a few short years ago. It is essential to recognize the benefits as they can be applied to better manage condominium conflict.


The Benefits of Hosting a Virtual Annual General Meeting

Connecting in the Digital Age

Feature || Stacey Kurck, RCM,

In 2020, as the global pandemic began to take hold and limitations on in-person gatherings came into play, the question of how condominiums were going to hold their mandatory annual general meetings (AGMs) arose. Meetings of all types, across all different industries, quickly moved virtual, which became the obvious solution for condominium boards.


Think Before You Type: Responding to Social Media Attacks

Connecting in the Digital Age

Feature || Dean McCabe, RCM

Have you heard the phrase “keyboard warriors”; a person who makes abusive or aggressive posts on the internet? Some of you may have experienced extreme frustration with someone anonymously attacking your professionalism, credibility, or even your character online. Maybe the attacks are not anonymous; perhaps someone is blatantly and publicly propagating lies about you from behind their computer screen. They are hurtful and constitute harassment; make no mistake about it.


Using Digital Communication to Increase Community Culture

Connecting in the Digital Age

Feature || Jessica Gunawardana, RCM

How does digital communication affect condominium communities? Does it force the baby boomers away from the expectation of the dated paper notices delivered to their door? Must everyone have access to a computer or a smartphone to communicate effectively? Perhaps, there are ways of reaching a happy medium.