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CM Magazine Library

Summer 2025 Issue
SMART CONDOS
As condos adopt digital technologies, strong cybersecurity is vital to protect data and privacy. This theme explores how AI and automation enhance security, streamline maintenance, and personalize services. Discover ways to boost efficiency, safeguard digital records, and build safer, more connected communities.

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Showing Articles from the category 'Feature'


Adapting to a Changing Climate

with Efficient, Resilient Buildings

Feature || Nadia Hazimen Allison Annesley

With climate change increasing weather variability and associated risks, many people recognize the need to adapt to a new reality. More frequent and less predictable weather events make buildings vulnerable to damage and financial loss. 


Some Condominiums Will Have

New Obligations Under the Green Energy Act

Feature || David Lu

A new regulation under the Green Energy Act will require condominium corporations in buildings that are at least 50,000 square feet and have more than 10 units to report on their energy and water use.


Compartmentalizing

Stack Effect

Feature || Dave Chatterton

In the early 1800s, highrises began to be built around the world. However, people found the doors nearly impossible to open because they seemed to be stuck to the building. The solution was to replace the conventional doors with revolving doors. 


Generational Relationships in Condominiums

How we can and should always be excellent to each other

Feature || Tania Haluk

We are seeing an increase in residents who are struggling with dementia, Alzheimer’s and other ailments that require specialized care. Managers have the additional challenge of finding the balance of being helpful versus intrusive, and also managing the needs of the entire building versus for a few whose needs may take a lot of time.


The Balancing Act

of People Leadership

Feature || Roseann Gore

The role of a property manager is not the typical 9 to 5 workday – it’s a lifestyle. There are office hours to be filled, managing the physical building, keeping expenditures under budget but still ensuring everything is maintained while dealing with difficult residents and creating a community you are proud to serve and be a part of.


Pro Tips for Achieving

Compliance with New Law

Feature || Michael Clifton

It’s been said more than once that the job of a condominium director is a thankless one. Often, the same can be said for condominium property managers, despite getting paid; and the tasks and duties of managers keep piling up (or what might feel more like piling on).


When Big City

Meets Small Town

Feature || Marnie McBain, Kirsten Both

According to Merriam-Webster’s Dictionary, “gentrification” is defined as “the process of renewing and rebuilding accompanying an influx of middle-class or affluent people into deteriorating areas that often displaces poorer residents.” Perhaps the most familiar example of gentrification is your typical urban, lower-income neighbourhood.


Managing Conflict

with Professionalism

Feature || Marc Bhalla

Property managers often find themselves in a unique position when conflict emerges in a condominium. As the primary contact for resident and owner concerns and the liaison to the board, management is often thrust smack in the middle of conflict – from the early stages all the way to mediation, arbitration or court.


Self Love

A Healthy Work/Life Balance

Feature || Various

Condominium managers are responsible for managing a variety of life basics within the condominium communities they manage. But what about the manager’s well-being? We asked RCMs from across Ontario to tell us how they manage their own lives and what techniques they use, if any, to de-stress after leaving a long day at the management office.


6 Tips to Handle Packages

at the Concierge Desk

Feature || Patricia Luciani, Chuck Garneau

The ways in which Canadians shop are changing. Consumers can now shop online from anywhere, find exactly what they are looking for and take advantage of rapid shipping for a nominal fee. Whether it is for food, small electronics or large furniture, online shopping is expected to continue to grow, potentially creating a delivery package overload at a building’s concierge desk if not managed correctly.


Managers as

Advocates for Change

Feature || Dianne Werbicki

The focus of this edition of CM magazine is Managing Life. And for two managers this means fighting the good fight on behalf of their boards, residents and owners. Two managers have recently been in the news for their efforts to effect change.


Warrantless Police Surveillance:

Should such activity be permitted?

Feature || Michael Pascu

It is generally a good thing to assist the police when requested. However, if the police request to be permitted to carry out surveillance on the condominium corporation’s common elements as part of a criminal investigation, without a warrant, can such surveillance activities be permitted? As will be discussed below, the answer is yes.