Condominium Manager Magazine

I am honoured to have been appointed your Executive Director in February 2025. We are a passionate group of condominium managers, associated professionals, students and volunteers who are dedicated to enduring change in the communities we service physically, financially and functionally. Our members strive each day to increase community engagement, promote fiscal health and ensure physical safety and longevity.

A quick glance at what’s happening with ACMO and the condominium industry.

Maybe it isn’t a problem to be solved; maybe it’s a paradigm to be managed. A paradigm is a standard, or frame work, or a set of ideas. As I commuted to yet another meet ing, as we all do, I came across this quote in a podcast I was listening to featuring Brene Brown and Esther Perel (I adore each and recommend all of their content by the way). If I were reading a book, I would have dog-eared the corner or highlighted the phrase. This one sentence struck me as the key to better everything in Condoland.

Condominium living embodies a delicate balance between individual rights and collective harmony, a balance often tested when residents exhibit extreme behavior which might be linked to mental health factors. While empathy and accommodation are vital, recent Ontario case law underscores a stark reality: when actions threaten communal safety, legal intervention is not just warranted but imperative.

The condominium lifestyle offers unique advantages, including convenience, shared amenities, and a sense of community. However, high-density living can also present distinct challenges. Noise disputes, interpersonal conflicts, and feel ings of isolation can arise, creating stress for both residents and condominium managers. These issues highlight a critical but often overlooked connection...

Condominium management is a demanding profession that requires resilience, adaptability, and the ability to juggle multiple responsibilities. Imagine starting the day with a flood in a common area, juggling urgent calls from residents, coordinating emergency repairs, and ensuring insurance claims are filed—all before lunch. Later, a heated dispute between neighbours escalates, requiring immediate mediation.

In today's fast-paced world, the well-being of condominium communities hinges on the delicate balance between mental health and community safety. This article delves into the critical connection between these two aspects, offering a comprehensive guide for condominium managers. It presents effective strategies to manage stress, build resilience, and handle conflicts ethically and effectively.

Condominiums are far more than just buildings—they're vibrant communities where people live, work, and seek comfort and security. While keeping a building's physical infrastructure in good shape is essential, creating an environment that promotes mental and physical well-being is equally important. When engineers design with residents in mind, they help foster a sense of safety, reduce stress, and build stronger, more resilient communities.

There are several windows open on your screen: the last issue of a Condo Magazine, Outlook, the property manager software, a corporation's Declaration, a set of rules, a unit file, and the Excel spreadsheet where you, the property manager, is attempting to complete a budget. On your desk are copies of contracts, the Condo Act, one agenda, unread correspondence, some invoices, a printed Balance Sheet, past Financial Statements, a notebook, and a handful of Post-it notes with scribbles.

Condominium living brings together people from diverse backgrounds to share a common space, fostering a sense of community while also introducing unique challenges. Among these chal lenges, mental health stands out as a vital component in ensuring a safe and harmo nious environment. Mental health in a condo setting isn’t just about individual well-being—it’s about the collective health of the community and the relationships between key stakeholders: residents, the board of directors, and the condo manager.

Condominiums are more than just buildings. They are communities built on trust, security, and stability. Behind the scenes, a dedicated team of site staff, led by a licensed condominium manager, ensures that daily operations run smoothly, emergencies are prevented or managed effectively, and residents feel safe in their homes.

Condominium boards are the backbone of residential communities. They juggle everything from budgets and bylaws to keeping the peace among neighbours, and while the role can be rewarding, it's far from risk-free. Board meetings, in particular, are often pressure cookers where tempers can boil over.

Recognizing condominium management professionals who have achieved a higher standard.

 Shining a light on an ACMO 2000 Certified  Management Firm choosing to offer a higher standard of service to elevate their business.