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CM Magazine Library

Fall 2026 Issue
This issue focuses on maximizing the lifespan of condominium assets through smart, preventive maintenance and long-term planning. It provides practical insights, technologies, and case studies to help managers protect property value and ensure operational excellence.
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Showing Articles from the category 'Feature'


Diversity: My Own Journey

Diversity and Its Challenges

Feature || Ruki Mohamedbhai, RCM

The issue of systemic racism needs to acknowledged and confronted. It challenges our perceived roles and makes us complicit in what is happening today. Whether an organization or society, everyone plays a key role in accepting, and most importantly, embracing our differences, regardless of your ethnicity, religion, sexual orientation or political beliefs.


Embracing Diversity

Diversity and Its Challenges

Feature || Bill Lang, RCM

Condominium corporations and directors should encourage more diversity among the owners who run for their boards. Currently, people from minority backgrounds are underrepresented in board positions. Too few are even remotely interested in running for open positions.


The Law Around Service Animals in Ontario

Diversity and Its Challenges

Feature || Denise Lash

In this article, we outline the service animal laws that condominiums must follow in responding to accommodation requests and the various legal definitions that apply to service animals in Ontario.


Through Another’s Eyes: Helping Diverse Condominium Communities Thrive!

Diversity and Its Challenges

Feature || Kirsten Dale, RCM

Few moments of my career will ever compare to the day I arrived at work to a protest outside of the management office because of Christmas decorations.


The Impending Deadline for Transitional General Licensees

The RCM Advantage

Feature || Dean McCabe

The impending deadline for Transitional General Licensees to complete the transition and obtain their General License has created a fear that many experienced managers will choose to walk away from the profession rather than complete the educational requirements.


The Importance of Maintaining Membership

The RCM Advantage

Feature || Henry Dwinnell

Retaining both my ACMO membership and the RCM designation has been, and continues to be, important to me and my career for a variety of reasons.


Validation

Leader of the Year

Feature || Harold Cipin

I received my RCM in May of 2000. Looking back, it was challenging and time-consuming to balance going back to school with learning a new job and raising a young family. But in the end, it was all worth it because obtaining my RCM has validated my career, and a true career was what I was looking for.


What Does Being an RCM Mean to You?

The RCM Advantage

Feature || Michael Trendota, William Colucci, Jasmina Bahtijarevic

We asked three condominium managers what it means to hold their RCM designation.


What Does or Can RCM Mean?

The RCM Advantage

Feature || Jason Shaw

Looking back to when I first considered this industry and designation, my initial interest in obtaining the RCM was as an investment in myself and my career. From that perspective, I think the answer has two parts; what does being and RCM mean to me now? And what will it mean in the future?


Why Does an RCM Designation Matter to Condominium Security?

The RCM Advantage

Feature || Winston Stewart

When we think of their responsibilities, we think of everything from managing building maintenance and capital upgrades to hiring staff and working with condominium boards, to providing effective financial oversight for the property. What we don’t often consider is how security factors into a condominium manager’s duties.


A Brief History of the RCM Designation

The RCM Advantage

Feature || Ronald Outram

On Friday, March 30, 1984, eighteen practicing condominium property managers were presented with a certificate acknowledging they had achieved the requirements by the Association of Condominium Managers of Ontario.


A General Licence is Not Enough

The RCM Advantage

Feature || Eric Plant

How does the RCM stack up to the General Licence holder? To the casual observer, it appears that the requirements for the RCM are actually quite similar to those of the General Licence. The RCM requires the same four courses and a similar amount of on the job training. This being the case, what makes someone with an RCM stand out?


Forward Momentum for a Licensed Profession

The RCM Advantage

Feature || Janice Schenk

As the profession develops, what is the next step to ensure continued forward momentum for condominium managers and management providers?


A Brave New World: Managing Change

The 2020 Manager

Feature || Craig McMillan

To understand what condominium management may evolve into, we have to look at our current challenges along with tools available or in development to address these needs.


Managing People: Set Expectations and Boundaries

The 2020 Manager

Feature || Lisa Breault

One recent term I heard was “managing expectations” and if there is one thing I struggle with it’s vague, trendy terms that have variable meaning. I had no idea what this meant until I started having face-to-face chats with owners, boards and contractors.