Since its launch in 1999, the ACMO 2000 Certification program has become the recognized standard to measure condominium management companies for their commitment to follow and adhere to a strict set of service standards – not found anywhere else in the condominium industry. 

Effective communications is an excellent starting point when managers and their boards tackle preparation of the yearly budget.

What happens when a condominium manager becomes a condominium owner?

Conflict resolution can cost money. Sometimes lots of it. Learn how to be smarter with your financial outlay.

It may seem like a daunting task, but there are workable solutions to help a corporation recover from an operating deficit.

New managers and those with long-standing credentials have the same end goal: to provide tangible value to their client boards.

When faced with an owner request for complicated in-suite renovations, do you know how to proceed?

The steps to earn your RCM Designation depend upon the number of years of experience you have as a condominium property manager in Ontario. Experience for the RCM is defined on the second page of the RCM Designation application.

There have been a lot of changes in the world of condominiums this year, with reforms to the Condominium Act, the Condominium Management Services Act, the new Condominium Authority of Ontario (CAO) and the Condominium Regulatory Authority of Ontario (CMRAO).

So you want to be a property manager. I would suggest you take your temperature and sleep on the decision … just kidding.

Organization – without it even the brightest, most knowledgeable managers would be lost.

Do you ever wonder why people choose the jobs they do? Not being a condominium manager myself, I often wonder why people become involved in an industry that is highly unpredictable, requires many late night calls, and comes with a great deal of responsibility to homeowners. 

We asked past presidents of ACMO to ‘look into your crystal ball and, if you could predict the future, tell us what you see in store for the Ontario condo industry at large — and for ACMO in particular.’ Here are the intriguing responses we received.

As we are now moving into the new realm of condominium manager licensing; it has caused me to look back on my career that started as an administrator for a condominium in Richmond Hill in May 1990. 

In this issue of CM magazine we are addressing the RCM designation including a variety of requirements for condominium managers from hard education skills to soft skills. We asked Shane Haskell, RCM, CEO of Lionheart Property Management in London, Ontario, an ACMO2000 Certified company, to help us determine what role creativity plays in managing a condominium?