ACMO 2000 Certification

What is ACMO 2000 Certification? 

The ACMO 2000 Certification standard is a quality management system designed specifically for condominium management service provider firms.  The standard consists of vigorous core operating standards, principles, procedures, and best practices designed to improve efficiency and effectiveness in four key operational areas: internal management, board relations, supplier relations and field operations.  The objective of the ACMO 2000 Certification program is to increase the quality of management services delivered to condominium corporations by:

  1. Developing a series of core operational standards which, when followed, will provide for consistently high-quality service.
  2. Measuring a condominium management firm’s performance against the operational standards and certifying those firms who meet the standards.
  3. Providing a structure for the ongoing measurement of the firm’s performance.
  4. Monitoring those firms carrying the certification to ensure maintenance of the integrity of the program.
  5. Promoting and raising awareness about the value of the standard and the firms that meet the standard.

ACMO 2000 Certified firms undergo an independent audit every 3 years to ensure ongoing compliance with the standard.  In addition, ACMO 2000 Certified firms agree to support and employ managers with the Registered Condominium Manager (RCM) designation and CMRAO general license.

Why Get ACMO 2000 Certified?

By pursuing certification, ACMO 2000 Certified firms voluntarily choose to adhere to a higher standard of transparency, accountability, and performance above minimum regulatory requirements. Whether a small or large management firm, those with the ACMO 2000 Certification represents the gold standard in professional condominium management and strive to deliver higher quality service and care to the condominium communities they serve. 

Achieving the ACMO 2000 Certification helps optimize your operations and gives you a unique designation that can be leveraged in your marketing and promotions to give you a competitive advantage. In addition, throughout the year, ACMO actively promotes the ACMO 2000 Certification program through its online registry and ongoing promotions to raise awareness of its value with decision-makers.

How to Get ACMO 2000 Certified?

The first step towards becoming ACMO 2000 Certified is becoming an ACMO Corporate Member and then developing and implementing your operating systems as set out in the ACMO 2000 Certification Manual. It typically takes an organization about 3 months to get everything developed and implemented. Once all of your systems are in place, you can request an ACMO 2000 Certification Audit conducted by an independent auditor.  

If the audit is passed, the ACMO Membership Standards Committee will issue a comprehensive audit report and a Certification Plaque to display in your office.  As well, your firm will be listed in the public ACMO 2000 Certified Firm Registry, and ACMO will actively promote the fact that your firm has been certified across various ACMO media.  

Elevate your condominium management firm to a higher standard and join the exclusive ranks of ACMO 2000 Certified firms! For more information, contact ACMO at





“ACMO 2000 certification is a best practice standard that has been vetted in the industry and represents the gold standard for condominium management. It gives us confidence that what we are doing and how we are doing it is not just “our” way – it’s the best way.”

Dan Fried, RCM
Capital Integral Property Management


“Royale Grande decided to become an ACMO 2000 Certified company because we knew the value of the program and that it would benefit all our stakeholders – our residents, boards, suppliers, and team members.  In addition, it would result in a competitive advantage.”

Michael Kalisperas, RCM
Royale Grande Property Management Ltd.


“Pursuing ACMO 2000 was important to our company as it established our credibility as a property management firm that could be regulated and trusted by the property management community."

Angelo Dass, RCM
Capitalink Property Management Ltd.