Condominium Manager Magazine

CM Magazine is the flagship quarterly publication of the Association of Condominium Managers of Ontario (ACMO) and for more than 30 years has served as the leading source of in-depth coverage of industry news, issues, information, education and best practices for condominium management professionals and service providers.

CM Magazine has a printed circulation of 7,000+ per issue and a digital circulation of approximately 400 views per issue.  The audience consists of Condominium Managers, Condominium Management Companies, Industry Services & Trades Providers, and Condominium Boards. 

Article submission is not open to the general public. ACMO members in good standing may contribute articles. From time to time we will reach out to the broader condominium industry and request articles from non-members and other industry experts (e.g. government partners, educational partners, legal experts), if the subject matter requires a distinctive perspective that cannot be addressed by an individual ACMO member or company.

To learn more about writing for CM Magazine, see our Editorial Guidelines.

To advertise in CM Magazine, check out the Advertising Opportunites page or email ads@acmo.org for more information. 

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Fall 2023 Issue
Condominium managers are not lawyers, although they know the Condominium Act in detail. They are often caught up in legal issues such as CAT disputes and CMRAO complaints. This issue will discuss navigating legal issues and how managers can protect themselves.

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Showing Articles from Issue 'Fall 2023'

Arbitration is Not the Goal

Judicial Matters

Feature || Marc Bhalla

Clarifying a common misconception about the use of arbitration to resolve condominium conflict.


Judicial Matters

Feature || Response by Eric Plant, RCM

An advice column where you can ask any question or share a difficult situation relating to condominium management anonymously, and we will endeavour to find an appropriate expert in the field and publish an answer with some advice. Ask the hard questions you may have been afraid to ask for fear of repercussions. Your full name or company will never be published or shared.

Fire Safety: Alarming Trends & How You Can Be Prepared

Your Condo: Fire Safety

Your Condo || Michele Farley

Along with the rise in fatal residential home fires, in 2023, we have seen a 10% increase in fires in high-rise residential buildings. With our people and buildings at higher risk than ever since smoke alarms became mandatory, what changes can we expect?

Navigating the CAT

Judicial Matters

Feature || Tony Bui

The origin of any CAT proceeding can be unpredictable: from trivial records disputes to enforcing dangerous pet prohibitions, there is no “one size fits all” approach. Regardless of the issue, here are some tips to help property managers navigate CAT proceedings.

Oversized Trucks & Shrinking Parking Spaces

Judicial Matters

Feature || Armand Conant & Evan Holt

As the urban landscape continues to evolve and public transit expands, many condominium corporations face increasing challenges related to oversized trucks in inadequately sized parking spaces. This can create logistical problems, safety concerns, and disputes among residents. What Can a Condominium Corporation Do to Maintain Order?

The CAT: By the Numbers

Judicial Matters

Feature || Robert Mullin

Are there trends or predilections the CAT may follow in their decision-making? Can a condominium board, a property manager, a unit owner or a lawyer expect or anticipate certain results before the CAT?

The CMRAO Complaints Process

Judicial Matters

Feature || Sandy Vizely

The notion that a condo manager could lose their licence based on a single complaint would be unsettling. Fortunately, this does not reflect how the CMRAO’s complaints process works.

The Critical Role of Formal Policies in Complaint Resolution

Judicial Matters

Feature || Vadim Koyen

Although the CMRAO regulates condo management services, the authority prefers owner complaints go through condo management and boards first. They expect all parties to act in good faith throughout the complaints process. As a result, having a transparent, formal Condo Management Complaint Policy allows complaints related to the Condominium Management Services Act (CMSA) to be resolved before they escalate.

The Crucial Role of Condo Security and Concierge Staff in Managing Emergencies and Mitigating Legal Situations

Your Condo: Security

Your Condo || Mike Fernandes

Condominium residential communities require efficient management and security measures to ensure the safety and well-being of their residents. In this regard, condo security guards and concierge staff play a vital role. This article delves into the training provided to these professionals, exploring how their expertise and preparedness enable them to effectively manage emergencies and mitigate legal situations in partnership with property managers and the board of directors.

The Hilarious Journey of Condo Refurbishment: Unraveling the Design-Build Enigma

Your Condo: Refurbishment

Your Condo || Rajmonda Cukaj

Condominium property managers and board directors face various challenges when selecting the perfect construction process and company for their common area refurbishment projects. With this article, I intend to take a lighthearted journey with you down the rabbit hole of condominium refurbishment.

The Wrath of Condo Rules Enforcement

Judicial Matters

Feature || Bill Lang, RCM

We’ve all heard the old adage that when you buy a condo, you also buy its legal documents and rules. Any property manager worth their salt knows how much of a joy it can be navigating complex condo communities through drafting rules and regulations, let alone enforcing them. Here are some lessons and steps managers and directors can take away.

When and How to Engage a Condo Lawyer

Judicial Matters

Feature || John Recker, RCM

In the realm of condominium management, having a trusted condo lawyer by your side is essential. Engaging a solicitor at the right time and establishing a long-term relationship can significantly benefit the condo corporation, the board of directors, and the manager. This article will explore when to involve a condo lawyer, the factors to consider when choosing one, and the value of maintaining an enduring partnership with your legal counsel.

President's Message

Legally Speaking

Message from the President || Eric Plant, RCM

RCM Profile

Kaveh Oskoui, RCM

RCM Profiles || Kaveh Oskoui, RCM

Recognizing condominium management professionals who have achieved a higher standard.


Provincial Property Management

ACMO 2000 || Onelia Lippa, RCM

Shining a light on an ACMO 2000 Certified Management Firm choosing to offer a higher standard of service to elevate their business.