Kindle Management Inc. had the opportunity to participate in the ACMO-2000 certification process in 2024, and we can confidently state that it was a defining experience. In managing condominiums for over four decades, our philosophy has been transparent, professional, and regular communications with residents and the Board of Directors, strongly focusing on service and cultivating trust.
People are at the core of our organization, and we invest in our staff to ensure they are knowledgeable, dedicated and committed to excellence.
ACMO-2000 accreditation is the gold standard and benchmark for excellence and has been a trusted guide and framework for Kindle to apply to all aspects of our work.
The Kindle Team is passionate about our work and consistently strives to exceed standards. Under the incredible leadership of Artur Haxhiu, Principal and Chief Executive Officer of Kindle Management Inc., we have attained strong client retention, built strong partnerships with our Boards of Directors, and established successful new client relationships. Our rigorous adherence to ACMO's Code of Ethics signals to our valued clients and residents that we are accountable.
In an industry that is constantly evolving, one major constant is Kindle's integrity, and the ACMO-2000 framework provides a useful and important standard of measurement to ensure we are providing the best service to our clients.
Specifically, the ACMO auditing procedure delved into our company's Strategic Objectives and mission Statement and critically assessed our record-keeping practises, Accounting, Administration & Insurance policies, human resources policies and field operations manuals and practises. They further assess how we demonstrably measure and improve upon all areas. This comprehensive assessment and ongoing review process holds our office accountable and signals that we take our duties seriously and work tirelessly to improve in all facets of our work.
We truly believe our clients are well-served by our active participation in the ACMO-2000 program. We feel that Kindle's participation in the ACMO-2000 program has attracted lead talent, as prospective job-seekers look to work with an organization that values hard work, integrity, knowledge and dedication while adhering to Quality Management Principles.
Finally, ACMO-2000 offers practical advice on how we can continually improve, as they encourage providers to develop New Directors Binders that provide clear guidance on such areas as how to be a great director, how to participate in a board meeting effectively, an overview of the condominium Act and key legislation, and emergency protocol and procedures and points of contact.
Kindle looks forward to many more years as a proud member of ACMO-2000 Accredited List of Companies.
