Safety and Security in Condominiums
As outlined in our joint statement on January 12, 2023, the Association of Condominium Managers of Ontario (ACMO), the Canadian Condominium Institute’s (CCI) Toronto Chapter, and the Community Associations Institute (CAI) Canadian Chapter continue to work together to ensure that the condominium industry is better equipped to manage concerns relating to violence and/or mental health in communities. We thank all interested candidates that responded to our call for volunteers. Based on the responses received, we have struck three committees:

1. Legislation Committee: To review appropriate opportunities for legislative reform to better protect personal safety in condominiums and educate government agencies about how best to minimize risk for condominium communities.
2. Resources Committee: To identify and promote appropriate resources relating to mental health and conflict de-escalation to support condominium corporations in the future. This may include better educating other organizations about the unique challenges in condominiums. The committee may also identify missing resources that should be developed.
3. Policy Committee: To review and identify best practices and template policies which will improve governance and proactively support condominium corporations.

We are very pleased to welcome the following volunteer committee members to work on this important issue:

Legislation Committee
Jeronim Dyrmishi, Synapse Property Management Inc.
Antoni Casalinuovo, Elia Associates PC
John Resendes, Condominium Director
Chris Poland, Malvern Condominium Property Management
Jacqueline Miller, Condominium Director
Nancy Houle, Davidson Condo Law
Denise Lash, Lash Condo Law
Dean McCabe, Meritus Group
Deborah Howden, Shibley Righton
Bill Thompson, Condominium Director 
Armand Conant, Shibley Righton LLP

Resources Committee
Benjamin Tabesh, Condor Security Inc.
Murray Johnson, Crossbridge Condominium Services Ltd.
Shauna Grant, Reid Management
Sandhya Patel, Condominium Director
Harry Nielsen, Waters Edge Property Management Inc
Joe Hill, Lionheart Property Management
Simon DeSilva-Naimji, Delcondo
Jennifer Ricci, ICC Property Management Ltd
Joy Mathews, Rutherford and Mathews

Policy Committee
Quintin Johnstone, Samsonshield Inc.
Joel Dekter, Regal Security Inc.
Roger Tickner, Tickner & Associates Inc.
Aldo Carinci, iSource Solutions Inc.
Lisa Robles, Condominium Director
Mahmood Shabani, Online Property Management Inc
Bradley Chaplick, Horlick Levitt
Di Lella LLP
Laura Lee, Duka Consulting
Darya Molodyko, Delcondo
Scott Hundey, MVP Properties
Jason Reid, National Life Safety Group
Alana Phelps, Crossbridge Condominium Services

We are also seeking involvement from 211.ca and the Toronto Police Services, but do not have these members confirmed yet.

Bill 91, Less Red Tape, Stronger Economy Act, 2023
On April 3, 2023, the government introduced the Bill 91, Less Red Tape, Stronger Economy Act, 2023. Among other things, the bill includes proposed amendments to the Condominium Act, 1998 (Condo Act) to enhance flexibility for condominium corporations (condos) to implement certain virtual processes. If passed, the proposed changes would replace the temporary legislative framework for virtual processes, including virtual meetings, which was enacted in response to the COVID-19 pandemic and which expires on September 30, 2023.
If passed, the proposed changes would, unless the condo’s governing documents specify otherwise:

• Enable condos to hold virtual or hybrid meetings, and to conduct voting (e.g., for elections) virtually or in hybrid form.
• Better facilitate the sending of notices or other documents by electronic means.

You can find the proposed changes, as well additional information about the Bill 91, Less Red Tape, Stronger Economy Act, 2023, at www.ola.org/en/legislative-business/bills/parliament-43/session-1/bill-91.

ACMO AGM and New Board of Directors.
On May 3, 2023, ACMO held its Annual General Meeting. The membership was well represented, with 93 individuals, 77 of whom were voting members, participating in the video conference and 235 members participating via proxy for a total of 312 members, far exceeding the requirements for meeting quorum.
There were five open positions on the board of directors to be filled through an election process. All nominees had the opportunity to introduce themselves and give a 2-minute presentation on how ACMO can remain viable and relevant to the members in light of the challenges facing the industry. Attendees voted for their choice through electronic means and quickly learned the results within a few minutes.

The following members were elected to ACMO’s Board of Directors at the Annual General Meeting on Wednesday, May 3, 2023:

• Juliet Atha, RCM
• Val Khomenko, RCM
• Craig McMillan, RCM
• Eric Plant, RCM
• John Recker, RCM

These directors join the following board members currently serving their 3-year term:

• Courtney Cartmill, RCM
• Mark Daye, RCM
• Katherine Gow, RCM
• Ashlee Henry, RCM
• Melissa Kirkaldie, RCM
• Catherine Murdock, RCM
• Van Smith, RCM
• Sean Wilde, RCM

Thank you to all the enthusiastic and talented RCMs who accepted nominations to the board and participated in the nomination process.

The ACMO Board of Directors wishes to extend thanks and appreciation to Laure Lee, RCM and Daniel Perez-Arteaga, RCM, who finished their terms of service with the ACMO board.

Welcome New ACMO Members
ACMO extends a warm welcome to our newest members who have chosen to elevate their careers or business by joining our professional community. We look forward to a mutually prosperous relationship.

Individual Members

• Monie Alahdab
• Vicky Amos
• Riddhi Bhut
• Elona Braushi
• Brittney Cassis
• Jessica Chow
• Paolo De Leo
• Racquel Di Fazio
• Tania Faria
• Nicole Kreutzberg
• Kelment Lleshanaku
• Stacey Malcolm
• Florin Marculescu
• Yvonne Martin
• Alon Meyer
• Julia Newbury
• Stephanie Piercey
• Caroline Vandenberg
• Corporate Members
• Summa Property Management

Associate Members

• Advance Security Services Co.
• Atlas Group Corp.
• Blue Diamond Pools & Landscaping
• Building Design Solutions Ltd.
• Chirco Bros. Paving Inc.
• City Wide Facility Solutions Toronto West
• Corporate Protection & Investigative Services
• Flexpost Inc. Canada
• GTA Restoration Corp.
• Interserv Safety Solutions Inc.
• J. McBride & Sons Ltd.
• Palladium Energy Group
• Panopticon Solutions
• Pivot Security Services
• Skylon Construction Corp.
• Smart Cleaning Ltd.
• Splendid Group Enterprises Inc.
• TeneraPro
• Thermokill Inc.
• True Services Inc.

Congratulations New RCMs
ACMO wishes to recognize those members who recently achieved their RCM designation and have demonstrated a commitment to professionalism and a higher standard of condominium management. Congratulations!

• Irfan Ali, RCM
• Sophy Lee, RCM
• Yanjun Luo, RCM
• Yadunath Mattai, RCM
• Eleanor (Bing Shu) Shi, RCM

New ACMO Certificate Course A Hit!
On March 29th, 105 individuals gathered online to participate in the latest ACMO Certificate Program offering on the topic of Advanced Communication & Conflict Management. The highly interactive course was developed and delivered on behalf of ACMO by Marc Bhalla, a lawyer and Chartered Mediator and Adjudicator who has been working in the condominium space for more than 20 years.

Participants learned a variety of practical skills and techniques to address conflict, including how to establish healthy boundaries, effective communication tips, develop active listening skills, recognize personal bias, and develop de-escalation techniques for individual interactions and board and owner meetings.
The course was well received, with participants rating their overall satisfaction as 9.2 out of 10. Advanced Communication & Conflict Management is a mandatory course under the new RCM requirements, so it will likely be repeated in the fall for the benefit of those who were unable to attend.

The following condominium managers successfully obtained their Advanced Communication and Conflict Management Certificate:

• Howard Abbey
• Babajide Paul Adigun
• Monie Alahdab
• Rita Amato
• Joseph A. Annan
• Babak Ardalan
• Bishnu Aryal
• Juliet Atha
• John Balog
• Gentian Bane
• Cassandre Beacock
• Michael Bouchard
• Gerald Bourdeau
• Lissa Breault
• Jonathan Bull
• Anne Burgoon
• Bryan Burleigh
• Danielle Casha
• Fidel Cassar
• Gezim Cela
• Nancey Charron
• Richard Chen
• Henry Kwok Leung Cheung
• Cynthia L. Chung
• Evan Clinansmith
• Carrie Cowton
• Julie Crow
• Paolo De Leo
• Josee Deslongchamps
• Erika Elbert
• Michael Feherty
• Paulette Forsythe
• Pamela Fowler
• Marcello Galeota
• Josie Gallucci
• Cristina Gambino
• Rob Gillooly
• Katherine Gow
• Taulant Gramshi
• Catherine Greig
• Roopali Gulati
• Sara Hicks
• Katsiaryna Hopka
• Wayne Howell
• Scott C. Hundey
• Olesya Islamova
• Maria Janjicek
• Jennifer Johnston
• Beverly Jolicoeur
• Michelle Joy
• Mark Jules
• Jennifer Kelley
• Sheila Krivsky
• Faith Lafosse-Marsh
• Sheila L. Lafrance
• Eduart Lako
• Ginger Lebrun
• Laura Lee
• Selena Livingstone
• Sheila Macdonald
• Stacey Malcolm
• Donna Marinacci
• Tia Marttala
• Yadunath Mattai
• Jamie Mcarthur
• Denise Mcasey
• Keren Mcdonald
• Sokol Meta
• Ermelindo Mici
• Melissa Minor
• Darya Molodyko
• Kelly Mota
• Yasmeen
• Nurmohamed
• Adina Oita
• Ganna Oreshyna
• Kaveh Oskoui
• Evelyn Y M Pai
• George Prifti
• Olha Pulnyeva
• David Rampino
• Rocco Rampino
• Muhammad Shujaat Randhawa
• Maria Rasile
• Adriana Ravar
• John Christopher Recker
• William G.
• Robinson
• Michael Royston
• Karen Rubin
• Sylvia Schinker
• Shelley Seaby
• Gowri Shakthi
• Trevor Sone
• Adelina Sottile
• Jie (Sandy) Sun
• Harkanwal S. Thind
• Ambrose
• Thompson
• Laurent Trembley
• Artan Tushe
• Eli Ushamirsky
• Christopher Verkuyl
• Daniel Webb
• Lisa Wilson
• Cristal Zak

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