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When to Get a Professional’s Opinion

The first skill I harnessed very early in my career is to be extremely humble.

As property managers we are often looked upon to wear several different hats regardless of our training in a particular field.

How many times has it gone through my mind that ‘I am not an engineer’ or ‘I haven’t actually paved a […]

Building Community Among Your Residents

Throughout my career, I have been committed to ensuring our communities are maintained at a high standard in an ongoing effort to meet and exceed the expectations of the residents. To be successful in this, it is critically important to build a sense of community among all residents. From observing others, and through my own […]

How to Successfully Transition to a New Condominium Property

Taking on a new property can be a little scary, even for an experienced Condominium Property Manager.

Every condominium corporation is unique, and so there is a learning curve as it relates to the governing documents of the condominium, Board policies, construction-style, amenities, and Reserve Fund Study.  An experienced Condominium Property Manager should be well-equipped to […]

Advancing your Career as a Condominium Property Manager

Advancement in your career is a very common goal.  Whether you are motivated by recognition, financially, or you are naturally drawn to challenges; most individuals will reach a point where they are ready to take a step up.

Career advancement isn’t something that just happens.  Property Managers need to take interest and action to find challenges […]

Planning for Success: Tips for Short- and Long-Term Planning

We all know that Condos are “not-for-profit” corporations acting within specific regulations set by governments, Corporation’s Declaration, rules and policies with a view to all other Acts, Codes and Laws with limitations. But with so much at stake, why not take some best practices from other successful organizations and businesses and apply them to our […]

Recipe for Stress-Free AGM Preparation

Preparing for an AGM involves a lot of work and can be quite stressful. The new Act adds a few new requirements, but also provides a few ways to facilitate things.

As is always the case, the trick is to plan ahead, plan in detail, and execute the plan in a timely manner. There are no […]

Managing a Manager’s Workload

Time Management Tips for Condominium Property Managers

As a general rule – daily, weekly, monthly and annual tasks required of a Condominium Property Manager can and should be scheduled.  It’s easy to use calendars and checklists to plan out your regular activities.  Good Managers have already developed these tools for use on their properties.

But in the […]

How to Retain Successful Condominium Managers

The condominium industry landscape is always shifting. Market and regulatory pressures mean you need to have property managers in place who can juggle both while meeting the needs of all stakeholders.

There’s no doubt that finding qualified condominium managers can be highly challenging; the introduction of the Protecting Condominium Owners Act  has put into place […]

Is it ever okay to say ‘no’ to the condominium board?

When you’ve been hired to manage a condominium, it can sometimes put you in a difficult position. If you’re doing your job properly, then serious conflicts will be avoided. But what happens when the condominium board sets out a policy that goes against the advice of management?

The sad reality is that conflicts of interest can […]

Tips for Dealing with Trauma as a Condominium Manager

Over my 20-year history as a Condominium Manager I have encountered several traumatic situations that have challenged my strength, experience and perseverance including two fires that exceeded 5 million dollars in property damage. I have learned from the “highs and lows” and encourage Condominium Managers to consider the following tips to assist in any traumatic […]