Meeting Summary and Thank You to Minister Crawford
Members of ACMO's leadership were honoured to attend a meeting with Minister Stephen Crawford and his team to discuss important issues concerning Ontario's condominium industry on September 22, 2025.
September 22, 2025
Office of the Honourable Stephen Crawford
Ministry of Public and Business Service Delivery and Procurement
777 Bay Street, 5th Floor
Toronto, Ontario M7A 2J3
Dear Minister Crawford and Team,
I would like to extend my sincere thanks to you and your office for the opportunity to meet and discuss our shared concerns with respect to Ontario Condominiums. It was a pleasure to speak with members of your team, specifically:
• our shared intent to ensure a safe work environment for licensed professional managers
• unreasonable liability and the fee of status certificates (as advised, the fee of $100 which is established by law hasn’t changed in decades)
• a reduction of administrative burden (sending modified Status Certificates to owners at no charge instead of the required Information Certificates)
As discussed, protecting the rights of the “whole”, i.e., all owners of a condominium corporation, not just one individual, should be considered when looking at consumer protection in “Condoland”:
• upholding each Corporation’s self-governing, elected board of directors and the Rules they implement under The Condominium Act, 1998 for the betterment of their communities
• the Condominium Authority Tribunal has created overly burdensome administrative burden for a condominium corporation (i.e., all owners), and the lack of full cost recovery leads to increased costs born by all owners in a corporation
As you know, in our role as licensed professionals, Condominium Managers can only administer and implement the decisions taken by the elected board. This limits our ability to ensure safe workplaces, and further underlines why our liability must be limited (like other licensed professionals).
It was a pleasure to engage in such a thoughtful and constructive dialogue. We appreciated the opportunity to share the experiences of our membership, which in some cases illustrate the unintended negative consequences of well-intentioned legislation.
We look forward to continuing this important conversation and exploring ways to support the Ministry’s activities related to Condominiums.
Please do not hesitate to reach out if we can be of further assistance.
With gratitude,
Mark Daye
President
MD/kg
Links to concerning decisions by the Condominium Tribunal Authority which we referenced during the discussion:
Threats, yet no finding of harassment:
https://www.canlii.org/en/on/oncat/doc/2025/2025oncat149/2025oncat149.html
Breach of settlement agreement, yet the Corporation still was not awarded costs:
https://www.canlii.org/en/on/oncat/doc/2024/2024oncat169/2024oncat169.html
Corporation submission to remove an uncontrolled great dane:
https://www.canlii.org/en/on/oncat/doc/2024/2024oncat150/2024oncat150.html
