Career Opportunities

Managemate

Client Success Specialist (Part-Time)

Job Title: Client Success Specialist (Part-Time)

Location: Toronto, Ontario (Hybrid)

Hours: ~18 hours per week

About Us

Managemate is a SaaS platform helping condo boards and property management teams work together more efficiently. Our software reduces email chaos, automates reporting, speeds up decisions, and keeps everyone aligned. Learn more at https://managemate.app.

About the Role

This is not a typical customer support job. You will work directly with our CEO and Founder and play a key role in shaping how clients experience Managemate. You’ll onboard new clients, setup their accounts, train their teams, and make sure they succeed. If you know the condo industry and love solving problems with technology, this is your chance to join a fast-growing company where your work matters.

What You’ll Do

·Onboard new condo corporations and management firms

·Set up accounts, migrate data, and configure settings

·Train board members, managers, and staff (virtual and in-person)

·Monitor usage and client health

·Create help center documentation and training materials

·Support sales and client success initiatives alongside leadership

What We’re Looking For

·Experience in condo management, administration, or accounting

·Tech-savvy and quick to learn new software

·Strong communicator who can explain complex ideas clearly

·Organized and detail-oriented

·Self-motivated and thrives in a fast-paced environment

·Bonus: SaaS or account management experience

Why Join Managemate

·Direct exposure to the CEO and leadership team

·Opportunity to influence product roadmap and client success strategy

·Flexible schedule with meaningful work

·Be part of a small, high-performing team that values collaboration and growth

Compensation

$35–$40 per hour, plus health benefits and pro-rated vacation and sick days. Travel expenses for client meetings will be reimbursed.

Apply

Send your resume, cover letter and University or College transcript to careers@managemate.app. We ask for transcripts because we value precision and accountability.

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