In 2011 ACMO’s Board of Directors agreed that a program of continuing education should be implemented to allow RCM’s to maintain their designation. This decision simply solidified the need for a formal continuing education program. The ACMO Code of Professional Ethics, by which every RCM is bound, already requires continuing education to be done, and ACMO is aware that many of its RCMs already undertake this additional education.
An RCM in every condo.
One of the ways to ensure that RCMs are seen to be highly desirable by condominium corporations is to promote the designation as credible, and those who hold it as knowledgeable and adding value to any condominium corporation in which they work. Letting Boards of Directors know that ongoing learning for RCMs is a part of maintaining their designation only serves to reinforce the credibility and value-added of an RCM.
Objectives of the CE Program
- To ensure that those who have their RCM stay current with the newest information, trends, technology, and legislation.
- To ensure that the system is achievable for members.
- To ensure that ACMO members understand the steps to achieve credit, the value of continuing education and the consequences of non-compliance.
- To ensure that the condominium industry and general public are aware of the differences between condominium managers who have their RCM (and all that it entails) and those who simply have their licence.
What is Required and in What Time Frame?
Every RCM is required to earn 20 CE points in the reporting period.
Each reporting period is the calendar year, synchronized with membership renewal.
For new RCMs, their initial reporting period will be the balance of the year in which they received their RCM, plus the following calendar year. For example, if a person earned their RCM in April 2011, their initial reporting period, in which they must earn 20 points, will run until December 31, 2012. The 20 points will be calculated in the following way:
- A qualifying seminar which runs for 30 minutes equals 1 point.
- A qualifying seminar which runs for one hour equals 2 points.
- Thus, a total of ten hours of continuing education must be completed per year.
What Qualifies as Acceptable Continuing Education?
Each RCM is responsible for defining what type of continuing education they require to keep up-to-date and to improve their skills.
The following list should act as a guideline for the types of education that qualifies as acceptable Continuing Education (but is not an exhaustive list).
- Attending the sessions at the ACMO/CCI-T Annual Conference
- Attending ACMO luncheons (in person or by watching the recordings on ACMO website)
- Breakfast/Lunch and Learn sessions at condominium management companies where a guest speaker provides industry-related information
- Attending sessions at PM Expo and Spring Fest
- Attending seminars offered by other associations like CCI, OREA, REIC, BOMA, OSSA, etc.
- Teaching an ACMO course in-house or at one of the colleges or an RCM Refresher Course (please note that teaching a full course will count for a maximum of 50% of the 20 required CE points)
- Speaking at the ACMO/CCI-T Annual Conference (but not acting as a moderator)
- Municipal/other government seminars, sessions offered by Tarion, etc.
- Attending any other educational session that may assist an RCM in doing their job more efficiently and effectively
What is the Reporting/Enforcement Process?
Each RCM is asked to submit their points online in their member profile Education section. Members are encouraged to update their points as they earn them; the CE points have to be entered into the database by December 31 of each year and before membership can be renewed. Once payment has been processed, membership is then approved by ACMO and an email goes out to member advising that their membership has been renewed and a (year) sticker will be mailed.
In certain cases an RCM can request an extension or waiver of the requirement. This would apply, for example, to those who are on maternity leave, or are experiencing health issues which preclude them from completing their CE obligations. The request is to be made to the Director of Education who will provide recommendations to the PD Committee.
For those who have no legitimate reasons or who indicate they will not comply with the CE requirement, this will be reported to the PD Committee. The Chair of the PD Committee will make a written complaint of this particular breach of professional ethics to the Ethics Committee, which will follow its usual procedures in the case of complaints.
Random audits of Continuing Education submissions take place each year; 5% of RCMs are audited. The audit entails confirming the information submitted by RCMs to ensure it is accurate and valid for Continuing Education credits.