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ACMO/CCI-T Letter to all party leaders - 2014-05-26 00:00:00

Monday May 26, 2014

Attention: VIA EMAIL

Andrea Horwath, Leader Ontario NDP

Tim Hudak, Leader Ontario PC Party

Kathleen Wynne, Leader Ontario Liberal Party

Dear Party Leaders,

As Ontario draws closer to the June 12, 2014 provincial election, the joint government relations committee of the Canadian Condominium Institute Toronto and Area Chapter (CCI-T) and the Association of Condominium Managers of Ontario (ACMO) is reaching out to the leaders of all three major parties in Ontario to draw your attention to condominium issues.  

There are now more than 1.3 million condominium residents in Ontario. More than 10% of Ontario’s population live in the approximately 600,000 residential condominium units in Ontario.

Since 2007, CCI and ACMO have been the leading voices in Ontario on modernizing the Condominium Act, 1998, engaging in dozens of meetings with MPPs from across all parties.

Our work has included:

  • Hosting every Minister of Consumer Services at our annual ACMO/CCI-T Condominium Conference since 2010;
  • Commissioning the 2011 Condo Survey of Ontario Provincial Candidates, which resulted in the re-opening of the Condominium Act, 1998 for consultation and revision;
  • Producing the CCI-T and ACMO joint recommendations to improve the Condominium Act through our 102 page Legislative Brief of recommendations;
  • Active leadership and participation by CCI and ACMO members in the Public Policy Forum’s 3 stage review of Ontario’s Condominium Act.

It is our belief that the process led by the Public Policy Forum, including the 3-stage public engagement process, has been exemplary in engaging all stakeholders in the condominium industry including owners, developers, managers and professionals. It is these people who have a vested interest in our industry and will lead to real workable solutions in the area of condominium governance, dispute resolution, finances, consumer protection and condominium management. 

It is therefore our joint recommendation that the current consultation process continue unabated should your party form the next Ontario government. We also advise that new legislation be introduced to enact these recommendations.          
Furthermore, it is our belief that condominiums are more efficient in their use of public services and utilities including water-waste services. Many condominium corporations pay to maintain their own sewers, street lights and garbage pick-up. Condominiums are an excellent mechanism to achieve urban intensification as required by the Places to Grow Act of Ontario. Despite these savings, condominiums are taxed at the same rate as single family homes. We are therefore calling on all parties to support the creation of a separate property tax classification for condominiums. 
We look forward to receiving your responses to these issues of major importance to our organization’s respective membership, as do the more than 1.3 million condominium residents in Ontario. 
Yours sincerely,

Steve Christodoulou (President), RCM
Association of Condominium Managers of Ontario
Brian Horlick (President),
B.Comm, LL.B., B.C.L., ACCI
Canadian Condominium Institute -
Toronto and Area Chapter

PDF Version

Condominium Managers Welcome Increased Consumer Protection - 2013-09-24 00:00:00

To All ACMO Members:

The following information has just become available through the Ministry of Consumer Services regarding the Condo Act Review Process. We are sharing this information with all members, and we suggest that any questions or follow up can be made directly with the Ministry using the contact links provided in the message below.

To read ACMO's press release please click here.

Canada's Public Policy Forum (PPF) today released the Condominium Act Review Stage Two Solutions Report - Growing Up: Ontario's Condominium Communities Enter A New Era.

You can read the executive summary and full report.

Building on the Stage One Findings report released in early 2013, five working groups were established to represent a broad cross-section of interests.

These groups focused on the following areas:

  • consumer protection
  • financial management
  • dispute resolution
  • governance and;
  • condominium management.

In addition, a 12 member Experts Panel provided a forum for reflection and second thought. Each member of the Experts Panel also sat on at least one of the working groups.

The outcomes and key recommendations of the Working Groups and Experts Panels which are highlighted in the Stage Two Solutions Report will be used to move forward to initiate the third and final stage in the Condo Act Review Process.

In this final stage, the Resident's Panel will review Stage Two solutions while government officials draft an Action Plan for implementing the recommendations. Condo Residents and other Stakeholders will have the opportunity to review that Action Plan once available.

Questions on the Stage Two report can be sent to the Ministry via email at: or by mail to: ONCONDO, Ministry of Consumer Services, 5th Floor, 777 Bay Street, Toronto ON M7A 2J3.

Canadian Public Policy Forum (PPF) Releases Stage One Finding Report on the Condominium Act Review - 2013-01-24 00:00:00

Canada's Public Policy Forum (PPF) today released a report that presents the findings from Stage One of Ontario's Condominium Act Review.

You can read the executive summary and full report.

The report combines the feedback gathered - starting in September 2012 - from:

  • 36 members of a Residents' Panel selected from a lottery of 10,000 residents across the province to represent the diversity of condominium owners, owner-investors and renters
  • 25 members of a Stakeholders' Roundtable broadly representing owner associations, developers, property managers, lawyers and others
  • Over 500 people who attended one of the Minister's five public information sessions
  • Individuals and groups who sent over 400 emails and letters, including approximately 180 formal submissions

The report summarizes the issues and proposed solutions that were heard through these channels. You are invited to add to the findings and offer suggestions to be considered in the next stage of the review. You can provide comments or submissions until March 11 via email ( or by mail to: ONCONDO, Ministry of Consumer Services, 5th Floor, 777 Bay Street, Toronto ON M7A 2J3.

Your feedback will be provided along with the findings report to panels of condominium experts in Stage Two of the review. The expert panels will expand on this work and develop recommendations to change the Condominium Act.

You can email or mail your comments directly to ONCONDO or use this Discussion Guide to help you organize your thoughts to provide feedback on the report.

Please note only comments sent to the ONCONDO email or mailing address will be sent along with the findings report to be considered in Stage Two of the review.

ACMO White Paper - Responding To Change: Strengthening the Condominium Management Profession for Consumers in Ontario - 2012-12-05 09:12:10


ACMO White Paper: Responding To Change

Information Sessions Launch Process for Amendments to the Condominium Act - 2012-09-17 15:23:00


Dear ACMO members:

Prior to the September 12, 2012 launch of the Information Sessions by the Ministry of Consumer Services Dianne Werbicki, Editor of CM Magazine sat down for a one-on-one interview with the Honourable Minister Margarett Best, Minister of Consumer Services.  The interview took place at the downtown YMCA on Grosvenor Street in Toronto – September 12, 2012
Information Sessions Launch Process for Amendments to the Condominium Act
Q.  Minister, the Ontario Government has announced the opening of the Condominium Act. Why is this a good time?
A.  That’s a very good question. It is a commitment that the Premier made at the last election that he would review the Act. It’s almost 11 years since the Act came into being and we have seen extraordinary growth in the condominium industry and the sector over the last 11 years and we have seen a lot of changes in how condominium homes are being delivered and who are living in condominiums. There are issues that residents and owners want to have addressed and so it is the right time for us to do the review. (Editor: You will certainly hear more issues as these sessions go forward.) We want to hear from the people and that is why we are engaging in this consultation process. We want to have a more bottom-up rather than top-down discussion where people are engaged in identifying the issues and also engaged in the solution and resolution of these issues as well.
Q.  With such a wide variety of condominiums in the province (highrises, townhomes, mixed-use, etc.) do you foresee any challenges in developing changes to the Act?
A.  This is a very complex piece of legislation and this is a complex undertaking. As you say, there are so many different types of condominiums and so many changes over the last 11 years. It is a sector that is growing very rapidly. We have over 525,000 condo units across the province of Ontario and we are seeing the demographics changing in terms of the people who are living in condominiums and choosing condominium lifestyles. Certainly all of the different types of issues I expect we will hear in the consultation process.
Q.  How will you and your staff balance the different messages you get from the various groups that will attend the public consultations e.g., condo owners, developers, managers, the legal community.
A.  We want to hear from people now and that’s why we have engaged Don Lenihan and his group the Public Policy Forum to be part of the organization of the issues, the feedback and the process itself. We expect we will hear from a lot of people and individuals who make up the sector and marketplace. We want to get the issues documented and at the end of the day once we complete the forums and panel discussion we will end up with the report. Experts will look into the report and provide advice and input to enable us to come up with a piece of legislation that will suit the needs of the condominium sector.
Q.  The members and Board of ACMO are extremely excited to be involved in this process. How excited are you to have the opportunity to hold these public consultations?
A.  First of all I am very pleased and honoured of course to be part of the McGuinty government and to be the Minister of Consumer Services at a time when we are looking to amend and review the Act through consultation. I am a lawyer by profession and still pay my dues to the Law Society of Ontario. So it is very exciting for me to be on this side of the law and to be engaged in this process. I think it’s exciting to be part of such a vibrant industry that is part of what makes up this province. (Editor: As a lawyer did you have anything to do with condominiums at any time?) I did real estate law, mostly purchases and sales. I certainly believe that the fact that I practiced real estate law has made my life easier when it comes to this file (Minister laughs heartily).
Q.  Ontario is a leading condominium market in North America, do you see this public process as setting a precedent.
A.  As a government we pride ourselves on doing the best job that we can and certainly on being leaders in different areas of public policy and certainly this is an opportunity for others around the world to look at what we are doing here, and when we have the final product, for them to look to us as an example of best practices in the way that we have addressed this issue. And yes we are building more condominiums in Ontario than anywhere else in North America. Certainly we have the numbers and the issues that have arisen are issues that are central to the consumers and central to the sector. I think it would be prudent for other places around the world that have condominiums as part of their province, their state, to look to us once we have developed the legislation. (Editor: Have you ever lived in a condo?) I have not personally lived in a condo but my son lives in a condo. He has owned a condo for some time. (Editor: Do you hear good stories?) I must say I go there to visit, I won’t say often because he would not agree with me, with my schedule. I do go to visit once in a while. My sister also lives in a condo. Whenever I go to visit that particular condo I am always extremely pleased because they are always doing something to upgrade it and uplift it, and it looks so beautiful. The flowers are always perfect and everything is wonderful there. It has lots of curb appeal and he loves living there.
Q.  Do you have any message you would like to tell our members who are condominium managers about the process, why they should get involved in the process, the kinds of feedback or interaction you’d like to have from them?
A.  That’s a great question. I certainly feel there are lots of things I could say but I feel it is important for managers to be engaged in the process because they are the ones dealing with the issues that affect people on a day-to-day basis. It is important for them to be out at these consultations listening and hearing what the people who reside in condominiums have to say, as well, to have the discussion with the sector to see how to best improve conditions, and to help us in our determination at the end of the day as to how we need to proceed in amending the legislation to benefit everyone and to come up with the kind of legislation that will ensure that property managers, owners, all the sector are truly satisfied. It’s a legislation we would like to see work better for everyone involved.

ACMO Alert - Public Engagement Review Process of Ontario Condominium Act - 2012-08-30 14:52:00

Dear ACMO members:

The Ministry of Consumer Services has now announced on their website the collaborative Public Engagement Review Process of the Condominium Act.  The Ministry states that modernizing the Condominium Act and finding solutions to everyday problems requires broad and direct input from citizens and stakeholders and has engaged Canada’s Public Policy Forum (PPF) to help lead the process.
The review has three stages to give condominium owners, residents and other stakeholder’s opportunities to identify issues and develop solutions and recommendations. 
The following is extracted directly from the Ministry announcement:
Stage 1
Residents’ Panel to Review the Condominium Act
Letters are in the mail as a first step towards creating the Residents’ Panel to Review the Condominium Act. We are sending out invitations to 10,000 condominium dwellers to ask them to volunteer to serve their province on this panel. Panel members will discuss issues related to the Condominium Act and provide advice on how to improve it. They will bring their perspective as a condominium owner or resident and provide essential context to the process (a deadline of October 5, 2012 has been established for recipients to respond).
Minister’s Public Information Sessions
Minister Margarett Best will be holding public information sessions.
Sessions will run from September through October 2012. They will begin at 7 p.m. and end at 8:30 p.m.   
Check here regularly or follow @Ontarioconsumer on Twitter for updates on locations, dates and venues, and plan to attend. (ACMO & CCI-T will also continue to inform all members of these dates)
Stage 2
Experts in condominium issues will review and flesh out the findings from Stage 1, and based on the proposals from the residents’ panel, bring forward recommendations to update the Act. Their report is expected to be available for public comment by the end of the summer of 2013. 
Stage 3
The residents’ panel will reconvene to review the experts’ report of options and recommendations. The options and recommendations will then be built into an action plan.
Condominium residents and other stakeholders will have the opportunity to review and validate the action plan in the fall of 2013 before it is presented to the government and the condominium sector.
The Ministry has made public its commitment to open the Condo Act and consult with stakeholders. ACMO and CCI-T are pleased with the government's desire to work with all industry representatives and believes working in cooperation and collaboration with the government will achieve the best result for all parties concerned.
ACMO and CCI-T will be jointly encouraging their memberships to become involved.  How do you do this?

  • Attend a minister's public information session in your area.
  • Email your views to:
  • Discuss with members of your condo or association, and send us your proposals
  • Stay informed on the reviews' progress, and your opportunities to comment
  • Follow us on Twitter: @ontarioconsumer / #oncondo
Or Write them at:
Ministry of Consumer Services
5th Floor, 777 Bay Street
Toronto, ON 
M7A 2J3
For further information:

Dean McCabe, RCM, ACCI, President
Association of Condominium Managers of Ontario
Phone: (905) 826-6890

Bill Thompson, BA, RCM, ACCI, FCCI, President
Canadian Condominium Institute - Toronto & Area Chapter
Phone: (416) 491-6216
August 31, 2012

Condo Industry Responds to Marchese Bill - 2012-05-10 10:46:25


Condo Industry Responds to Marchese Bill


TORONTO, May 9, 2012 /CNW/ - Tomorrow, the second reading of Private Members Bill 72, Property Owners' Protection Act, 2012 will be introduced by Rosario Marchese, MPP for Trinity Spadina. If passed, Bill 72 would amend the Condominium Act, 1998, the Ontario New Home Warranties Plan Act, 1990 and the Building Code Act, 1992.

While the Association of Condominium Managers of Ontario (ACMO) and Canadian Condominium Institute - TorontoArea Chapter (CCI-T) are supportive of those who recognize the need to open the Condominium Act, our associations believe it is time for a broad based revision of the existing legislation.

ACMO and CCI-T have spent years and thousands of volunteer expert hours to develop a joint Legislative Brief. The position achieved in this Brief comes from consulting owners and professionals working within the industry such as lawyers, accountants, engineers, property managers and developers.

The Ministry has made public its commitment to open the Condo Act and consult with stakeholders. ACMO and CCI-T are pleased with the government's desire to work with all industry representatives and believes working in cooperation and collaboration with the government will achieve the best result for all parties concerned.

On April 3, 2012, ACMO and CCI-T had their first Advocacy Day at Queen's Park. In total, the two organizations had 5 introductions in the Legislature, 24 meetings throughout the day with MPPs and policy advisors, and 104 people attend the evening reception.


"Given the huge growth in the condominium market since the Condominium Act was proclaimed in 2001, we believe that amending existing legislation is crucial at this time to better serve the industry and to protect condominium owners. We are pleased that the Premier has publically committed to the re-opening of the Act and are encouraged by the Minister's recognition of and interest in our extensive and broad-based efforts to produce a joint Legislative Brief with the Association of Condominium Managers of Ontario", said Bill Thompson, President, Canadian Condominium Institute - Toronto & Area Chapter

"Mr. Marchese's bill has focused on some of the issues that our industry has discussed for several years. We note, however, that the current government has already made a commitment to ACMO and CCI-T to look at all areas of condos and develop proactive solutions that will keep Ontario at the forefront of this growing market. ACMO and CCI-T believe in Ontario being the leading market in North America in the condominium industry. We believe that a broad based approach that includes all stakeholders is the best way to review this legislation", says Dean McCabe, President, Association of Condominium Managers of Ontario


  • Over 1.3 million Ontarians live in condominiums
  • More than 6,700 residential condo corporations and over 500,000 condo units in Ontario (MPAC, May 2010)
  • Over the last 25 years, condos have grown from virtual nonexistence to 62% of all new home sales in the GTA
  • Condo growth has also exploded across Ontario from Windsor to Ottawa to Mississauga to Sudbury
  • 104 of the 107 Ontario Ridings have residential condominiums
  • A Joint Legislative Brief on Recommendations for Changes to the Condominium Act, 1998 was submitted to the government in May of 2011
  • During the 2011 Ontario provincial election, ACMO and CCI-T launched the first comprehensive survey of condo issues in Ontario with the 2011 Condo Survey of Provincial Candidates

For further information:


Dean McCabe, RCM, ACCI, President,
Association of Condominium Managers of Ontario
Phone: (905) 826-6890

Bill Thompson, President, BA, RCM, ACCI, FCCI
Canadian Condominium Institute - Toronto & Area Chapter
Phone: (416) 491-6216

ACMO Holds a Special Meeting to Discuss the Condo Act, Licensing Property Managers and Mediation & Arbitration - 2012-02-24 13:15:28

ACMO Holds a Special Meeting to Discuss the Condo Act, Licensing Property Managers and Mediation & Arbitration

Over recent months the joint initiatives of ACMO and CCI Toronto & Area have gained significant momentum within government. As you are aware a Joint Legislative Brief on Recommendations for Changes to the Condominium Act, 1998 was submitted in May of 2011, in late summer we surveyed the three main political parties and published the results in September, and in early April our joint representatives will be meeting with MPP's at Queen's Park.

There is every indication that the Government will be opening the Condominium Act this year, and that both the elected leaders and senior bureaucrats are very serious about their desire to enter into consultation with our associations. With this in mind it is, of course, important that we can speak clearly and authoritatively for our members and that our members in turn understand our platform. We will communicate with members across the province in as many ways as possible, and as a first step ACMO held a special meeting on Friday, February 17th at the Richmond Hill Country Club.
Topics and discussion included:

  • A presentation by Armand Conant reviewing the ACMO/CCI-T Joint Legislative Brief and our Primary Topics being presented to Government (Download)
  • A status review and open dialogue on the Licensing of Condominium Property Managers (Download)
  • Discussion of alternative dispute resolution suggestions to replace or repair the mediation and arbitration requirements in the current Act Resolutions

ACMO MEMBER ALERT - UPDATED - 2011-11-01 11:14:12

Dear ACMO members:

ACMO has become aware that recent changes made by the Ministry of Government Services in relation to the operation of the Land Registry Offices will have an effect on the condominium industry. Since the Regulations relating to the Condominium Act, 1998 were drafted and implemented on May 5, 2001 our industry has operated with standard forms that were created under those regulations.

On September 1, 2011 the Government of Ontario implemented bulletin 2011-04 "Migration of Forms" from Regulations which will have an impact on the names of forms related to the Condominium Act, 1998, and which also removes the numbers previously associated with these forms.

For the information and convenience of our members ACMO is including the following links to Government websites.

Click Here to view a copy of Bulletin 2011-04.

Click Here to View the Ministry of Consumer Services letter

Click Here to view a list of the forms related to the Condominium Act, 1998 which were changed by Bulletin 2011-04.

The forms are available to be downloaded in Word or PDF format from the Government of Ontario website.

ACMO will continue to assess these changes and bring information to our members. For those enrolled in ACMO courses, all our instructors have been asked to make note of the relevance of these changes.

Dean McCabe, RCM, ACCI, President, Association of Condominium
Managers of Ontario

Amanda Curtis, CAE, Executive Director, Association of Condominium
Managers of Ontario

October 20, 2011

ACMO/CCI-T Committed to Protecting Condominium Owners - 2011-09-28 14:55:12

Over the past several weeks Channel Property Management Ltd. has been profiled in a series of articles in the Toronto Star and featured on CBC news. ACMO and CCI-T are aware of the case and regret that an individual would use condominium communities as a tool in this alleged fraud. It is our understanding the police have launched an investigation and we welcome and support their efforts.

The issues raised in these articles reinforce the position which ACMO and CCI-T have previously communicated to government, that the Condominium Act in Ontario should be strengthened and that both condominium owners and managers will significantly benefit from licensing or regulating the industry. ACMO and CCI-T wish to remind our members, stakeholders, condominium owners and the public of our ongoing advocacy efforts on behalf of condominium communities across Ontario.

During the past several years ACMO and CCI-T have:

  • Produced a Legislative Brief of more than 200 recommendations on improvements to the Condo Act.
  • Met with all 3 provincial parties and senior policy advisors at the Ministry of Consumer Services to advocate making improvements to the Condo Act.
  • Hosted CCI pre-election town hall meetings.
  • Surveyed the 3 main political parties (leading up to the provincial election this October) on condo issues including asking all political parties and candidates to support the licensing of condominium managers.

The allegations made against Channel Property Management Ltd. have underscored the importance of the 2010 ACMO/CCI-T Legislative Brief regarding changes to the Act. Changes to other pieces of legislation may also be required to better protect the interests of condominium owners. Both ACMO and CCI-T will continue to work with the next Provincial government to ensure that future changes to the Condominium, and any other relevant Acts will include protocols and procedures designed to help protect condominium owners.

About ACMO

The Association of Condominium Managers of Ontario was formed in 1977 to represent the collective aims of all condominium managers. ACMO's Mission is to enhance the condominium management profession in Ontario by advancing the quality performance of Condominium property managers and management companies. ACMO provides training courses in Ontario Colleges and approved property management companies that are required learning for professional condominium managers leading to the recognized professional designation Registered Condominium Manager (RCM). The Association's commitment to high standards of professional and business practices is further evidenced in the corporate certification ACMO 2000.

About CCI

Established in 1982, the Canadian Condominium Institute leads the National condominium industry by providing education, information, awareness and access to expertise by and for our members. Comprised of fifteen national chapters, including a very active Toronto and Area Chapter, CCI represents condominium owners, boards of directors, professionals and trades serving the condominium industry. Coast to Coast...we are your condo connection!

ACMO/CCI-T All-Party Pre-Election Survey - 2011-09-16 08:13:41


ACMO/CCI-T All-Party Pre-Election Survey
What the Provincial Parties Replied to our Condo Questions 

ACMO Alert - CCI Election Town Hall: Ontario 2011 - 2011-09-09 12:42:06

ACMO is pleased to release to its members the following CCI Toronto announcement re Election Town Hall Meetings to be held next week. CCI Toronto will be promoting the ACMO/CCI-T positioning released in our recent Joint Survey. To register simply complete the online registration form or email CCI Toronto to say that you will be attending.

Thank you for your support

CCI Toronto is pleased to announce that it will be hosting Election Town-Hall Meetings in two ridings: Willowdale (September 13th) and Etobicoke-Lakeshore (September 14th) from 7:30 - 9:00 pm each evening. Focusing largely on issues pertaining to condominiums, Candidates from these two ridings will be able to answer your questions and better understand the special needs of condominiums in Toronto. And in turn, your comments can impact their attention to the issues that are important to you

Send Us Your Questions!

To better prepare for the discussions, please email CCI Toronto with your question(s) to present to the Candidates. Send

Spread the Word!

In order to let as many condo owners as possible know about this excellent opportunity for their views to be heard, especially in these ridings, we encourage you to forward this email to those who may be interested.

There is no fee to attend, however, pre-registration is required. Register Early as Space is Limited. You won't want to miss these events!

Register Now

ACMO MEMBER ALERT - 2011-09-02 12:01:37


The Association of Condominium Managers of Ontario (ACMO) has been made aware of a matter concerning an executive of Channel Property Management Ltd., a Corporate Member holding the ACMO 2000 Certification, who has allegedly defrauded a creditor of significant funds. We take this matter very seriously and, in the absence of any public statement on this matter, the board of directors and ethics committee have commenced a review of processes that will enable ACMO to launch its own investigation with respect to the status of the company's ACMO 2000 certification.
While these allegations do not implicate ACMO in a direct manner, they do underscore the need for our Association to vigorously maintain the high standards and ethical practices that have been placed on individual and corporate members alike. The Registered Condominium Manager designation and ACMO 2000 Certification are reserved for members who consistently deliver the highest standards of service excellence and ACMO will continue to promote this message, as well as the importance of continuing education and re-certification.
Further, we will take this current matter as an opportunity to reiterate to the Ontario Government and the media our Joint ACMO/CCI Toronto & Area Government Relations initiatives which include recommendation for changes to the Condominium Act, 1998. We believe this provides a platform to reinforce ACMO's proactive positioning regarding the need for industry regulation or licencing.
For More Information Contact:
            Dean McCabe, RCM, ACCI, President, Association of Condominium
            Managers of Ontario

            Amanda Curtis, CAE, Executive Director, Association of Condominium
            Managers of Ontario

September 1, 2011

Ontario Clean Energy Benefit (OCEB) - 2011-07-27 14:32:26

In 2010 the Ontario Government announced the Ontario Clean Energy Benefit (OCEB). As prescribed in the Ontario Clean Energy Benefit Act, 2010 (OCEBA), an electricity account relating to a property as defined in the Condominium Act, 1998, is eligible to receive a rebate of 10% on their bill. This rebate applies to condominium properties regardless of their level of electricity consumption or demand.

ACMO and CCI have been in discussions with the Ministry of Energy and the Electricity Distributors Association (EDA) since it came to light that many condominiums have not been receiving the OCEB. Many of the electricity distributors across Ontario processed the 10% rebate to all customers who were part of the Regulated Price Plan (RPP) available to all residential customers.

Condominium corporations that have opted not to participate in the RPP and are instead paying spot pricing or are enrolled in a retailer contract may not be receiving the OCEB rebate of 10% for which they are entitled.

The rebate is retroactive to January 1, 2011.

Please be advised that all condominium corporations that have not been receiving the OCEB should contact their local electricity utility and request a self-declaration form. By submitting this form to your local electricity utility you will be confirming that your client condominium corporation is eligible for the OCEB under the OCEBA.

For further information on your client's eligibility, please contact your local electricity utility or refer to the definitions of "eligible account" in the OCEBA and "property" in the Condominium Act, 1998. Please follow the links below:

Legislative Brief - ACMO Alert - 2011-06-01 13:54:04

On behalf of the Association of Condominium Managers of Ontario (ACMO) and Canadian Condominium Institute Toronto & Area Chapter (CCI-T), the Joint Legislative Committee presented our legislative brief (the "Brief") and Executive Summary on suggested changes to the Condominium Act, 1998 (the "Act") to the Minister of Consumer Services John Gerretsen's office, as well as all the opposition parties.

While the Act in many ways is a significant improvement from the earlier statute, it is the belief of ACMO/CCI-T that it is now in need of modernization. This is especially so given the recent explosive growth in condominiums in Ontario: we estimate there are more than 1.3 million Ontarians living in 6,700 residential condominium corporations (and 2,300 additional commercial and industrial corporations) - a dramatic increase since the Act received Royal Assent in 1998.

In preparing the Brief, we drew upon the knowledge of every sector of the condominium world, including property managers, developers, owners, engineers, auditors and lawyers, and had the participation of both ACMO and all seven Ontario CCI Chapters through an organized effort of the CCI Ontario Caucus. We will continue to draw upon this collective knowledge to develop more suggested amendments to the Act and also to the Regulations.

On behalf of our members, we appreciate the opportunity to make this submission and look forward to being part of the process of the development of a new Condominium Act which will continue Ontario's leadership in this important area.

Dean McCabe, RCM, ACCI
President, ACMO

Condominium Act needs overhaul, critics say - 2011-06-01 13:44:07

From the Toronto Star

To be a director of a condominium board in Ontario, you have to be 18-years of age, mentally competent and not be an undischarged bankrupt.

But as condominiums become an increasingly important lifestyle choice in the province, two of the largest condominium associations want to raise the bar on the quality of directors by making sure that education becomes a requirement under the now decade old Ontario Condominium Act.

Read the full article

Printable Version

Ontario PC Leader To Provide HST Relief To Homeowners - 2011-05-19 16:16:31

Today, Ontario PC Leader Tim Hudak announced that his government, if elected, would provide immediate relief for families and seniors facing rising energy costs by removing the provincial portion of the HST from home hydro and heating bills, and removing the debt retirement charge from home hydro bills. The full press release can be read here.

In response to this announcement, ACMO/ CCI-T will be issuing a letter to Mr. Hudak stating that our associations are pleased that attention is being paid to reducing the costs of the average homeowner. We are, however, asking for confirmation that residential condominiums will be treated as residences and will qualify for this proposed relief too.

We look forward to Mr. Hudak's response and will continue to keep our members notified of any further developments.

Survivor of scaffolding collapse suing companies, province - 2010-08-18 12:18:20

From The Globe and Mail:

A few days after the Ministry of Labour charged two companies in the deaths of four migrant workers in a workplace accident, The Globe and Mail has learned that the sole survivor is suing the companies involved and the Ontario Ministry of Labour for $16.3-million in damages.

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Condominium Property Management Courses Offered in London, Beginning August 2010 - 2010-08-05 11:31:49

MISSISSAUGA, ON, Aug. 5 /CNW/ - The Association of Condominium Managers of Ontario (ACMO), in cooperation with Fanshawe College Continuing Education is pleased to offer an educational part-time program for those working towards their Registered Condominium Manager (R.C.M) designation, the largest and most established condominium management designation in Ontario.

Four courses will be offered: Condominium Law, Physical Building Management, Financial Planning for Condominium Managers, and Condominium Administration and Human Relations. The first, Condominium Law, begins at Fanshawe's main campus on August 31, 2010. For course details, please visit

As the condominium lifestyle grows in Southwestern Ontario and around the province, the demand for highly-skilled and well-educated property managers also grows.

"ACMO is dedicated to providing its quality educational programs to as many of its members and potential members as it can," said ACMO's President, Chris Antipas, R.C.M. "We are delighted to join with Fanshawe College so that property managers in London and surrounding regions can begin working towards their R.C.M. and enjoy the benefits that ACMO brings to property managers around the province."

ACMO represents the collective aims of all condominium managers and works to enhance the profession in Ontario by advancing the quality performance of property managers and management companies.

For further information:
ACMO: Janice Schenk, Director of Education, (905) 826-6890, ext. 238,;
Fanshawe: Jason Kerr, Program Consultant, Continuing Education, (519) 452-4430, ext 4097,

Ontario Government Launches Condominium Survey - 2010-07-29 16:03:49

On Monday of this week, the Government of Ontario launched a new online condominium survey at to capture a snapshot of Ontarians' experiences with condo ownership.

This ACMO alert has been circulated to the membership at large to help encourage all condominium board members and owners to participate in this survey.

Greater participation from the Condominium community will represent a broad spectrum of opinions and will help provide the government with a cross-section of owner experiences as it considers the future needs of the condominium industry.

June Legal Grab Bag Presentations - 2010-06-10 14:55:05

Garbage Fees - 2010-06-04 09:07:03

Faced with an exodus by hundreds of apartments and condos to private haulers, the city is poised to introduce new garbage rates that could reduce costs to those buildings by at least 30%.

A public notice advising of the changes - released last week on the city's website - says the details of the revised waste reduction fees will be contained in a report to the June 15 public works committee.

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Get your share of $25 million in rebates - and free lunch too! - 2010-06-02 12:50:00

You're invited to a FREE Lunch & Learn Workshop on Tuesday, June 22, 2010 at the Hampton Inn, Ottawa - learn how you can tap into significant rebates for energy upgrades to multifamily buildings.

Already finished an upgrade? Some rebates are available retroactively for projects started after January 1, 2008. Multifamily Energy Efficiency Rebates (MEER) are due to expire on December 31st, 2010 so there is still time to save by acting on your energy project. You can even complete your application right at the seminar! MEER, Enbridge, and Hydro Ottawa representatives will all be on hand to discuss eligible rebates and help you apply.

Download the invitation for more details. Space is limited, so REGISTER NOW by calling Chantal Martin at 613-237-2462 x221 or email

For more information about this event, please contact:

Shawn Carr,P.Eng
Halsall Associates Ltd.
Tel: 613.237.2462 ext 244 - Toll Free: 1.877.442.5725  - - Cell: 613.983.8316

Condominium property managers - the unsung heroes - 2010-05-21 12:07:31

When researching condominium buildings, buyers should always ask whether the building is professionally managed and conduct research on the property manager.

Condominium Corporations are run by boards of directors, elected by the unit owners. The directors unfortunately are not required to have any formal business, legal or accounting training before being nominated to this very important position. They will immediately become responsible to manage a budget that could be in the millions of dollars, with potential personal liability if they do not properly see to the maintenance and repair of the building common elements. They also deal with disputes between unit owners and the condominium corporation.

Springfest 2010 Presentations - 2010-05-06 09:40:09

Ontario Budget 2010 - 2010-03-31 08:49:51

Ontario Budget 2010

Together CCI (Toronto) and ACMO are pleased to provide you with an update on how the 2010 Ontario Provincial Budget may affect the Condominium sector.   

There were no new tax credits or rebates proposed to help offset condo fees that are anticipated to rise due to the HST.  However, the government did provide new tax credits as part of the budget announcement. The government is replacing the combined property and sales tax credits with two new credits:

  • Ontario Sales Tax Credit - aimed at providing $1 billion in sales tax relief to approximately 3.1 million families starting in August 2010;
  • Ontario Energy and Property Tax Credit - the government will introduce legislation this year to convert the Ontario Property Tax Credit to the Ontario Energy and Property Tax Credit with the intent of providing $1.2 billion in annual energy and property tax relief to low-middle income individuals and families.

The government also announced that it would move forward with an electronic land registry. In addition a new Electronic Land Registration Service Commissioner will also be established for dispute resolution issues.  CCI (Toronto) and ACMO will monitor this project during the design process to determine if there are features which can benefit the Condominium sector.

As announced in February, the provincial government has confirmed that it will be giving condominium corporations that were created before May 5, 2001 more breathing room when it comes to their reserve funds and the requirement to "top them up".  This will help mitigate the impact of the HST on Reserve Fund balances.

CCI (Toronto) and ACMO are continuing with their efforts on behalf of the condominium industry to obtain solutions to the serious and unique problems facing condominium owners impacted by the HST and to have the governments open up the legislation for review and changes. We are continuing our constructive dialogue with the government on these issues, and in particular with the Hon. Sophia Aggelonitis, Minister of Consumer Services.

In addition, CCI (Toronto) and ACMO will begin to engage all political parties in the lead up to the 2011 Ontario Provincial election to ensure condominium industry issues are front and centre in party platforms.

Chris Antipas, RCM, ACCI
President, ACMO

Winter Blah Pub Night - 2010-03-30 10:53:27

View photos from the Winter Blah Pub Night 2010

Important update on Reserve Fund Change made by the Ontario Government - 2010-02-22 15:42:05

Dear ACMO members:

Important update on Reserve Fund Change made by the Ontario Government:

Together CCI (Toronto) and ACMO are pleased to update you on important progress we have made in our discussions with the Ontario Government related to Reserve Funds.

The provincial government has just confirmed that it will be giving condominium corporations that were registered before May 5, 2001 more breathing room when it comes to their reserve funds and the requirement to "top them up". According to the Minister of Consumer Services, this is a move the government believes will give Boards more flexibility with their budgets, and assist in taking some pressure off increasing common expenses.

Acknowledging that the statutory "topping up" deadline is fast approaching, the government agreed with our submission that it was appropriate to review the environment within which the industry is operating, including the current economic climate.

Thus the government has taken an important step by deciding that Corporations registered before May 5, 2001 will have 15 years, and not 10 years, from the date of their first reserve fund study to top up their reserve funds. This change will reduce the impact of the HST on reserve funds as any shortfall can be gradually collected or transitioned over an additional 5 years, eliminating the need for immediately seeking additional funds from owners, which would have put an additional financial burden on them.

This change will come into effect on July 1, 2010 and ACMO and CCI (Toronto) look forward to working with the government in implementing it.

This Reserve Fund extension is one of several constructive solutions that we recommended to the government and have been advocating very hard over the past year. These are solutions to try to solve many serious issues related to condominiums in Ontario, including the impact of the HST on owners. It is a greatly appreciated measure from the government that will benefit many owners in Ontario to varying degrees.

However, our work does not stop here. CCI (Toronto) and ACMO are continuing with their efforts on behalf of the condominium industry to obtain solutions to the serious and unique problems facing condominium owners, , and we look forward to continuing our constructive dialogue with the government on these issues, and in particular with the Hon. Sophia Aggelonitis, Minister of Consumer Services.

Chris Antipas, RCM, ACCI
President, ACMO    

Armand Conant, B.Eng, LL.B., D.E.S.S. (Sorbonne)
President, Canadian Condominium Institute - Toronto Chapter    

HRTC Ruling Sample Disclaimer - 2010-02-09 12:05:46

ACMO and CCI Toronto are pleased to present a sample disclaimer for use by ACMO members on HRTC receipts.  We would like to thank the following people for their expertise and input: Armand Conant, President, CCI Toronto, and Stephen Chesney, Parker Garber & Chesney, LLP.

"The HRTC is subject to the eligibility criteria established by the Canada Revenue Agency ("CRA").  Neither management nor the Corporation express any opinion or make any representations or guarantee with respect to the owner's eligibility for the HRTC, whether or not the expenditures qualify as "eligible expenditures" or the tax credit amount, if any, the owner could be entitled to under the HRTC. Each owner assumes all risk with respect to any HRTC credit they may claim and should seek advice from their own tax advisor prior to including any such claim in their tax return. Owners are further advised that any claim for the tax credit is subject to audit and verification by the CRA and may therefore be subject to change."

HRTC Update - 2010-01-28 16:10:23

This January and February are presenting some challenges that are new to the Property Management industry and Condominium Managers in particular. Specifically it is trying to decipher the rules surrounding the Home Renovation Tax Credit (HRTC) which was introduced by the Federal Government as part of the stimulus plan in the 2009 Federal budget.

An overview of the HRTC is too long to include as part of this information bulletin, and most if not all of you are aware of the purpose of the credit and the rules surrounding it. For those interested in reviewing the rules and guidelines you can visit to view the Canada Revenue Agency (CRA) website.After reviewing the site you may have questions regarding how this tax incentive affects Condominium Management firms. On behalf of the ACMO2000 Corporate Members, and in conjunction with CCI Toronto & Area Chapter, ACMO retained a lawyer specializing in tax law to coordinate a meeting with CRA representatives in order to address many question submitted by our members regarding the legal interpretation of the HRTC rules and how they affect the practical management of Condominium Corporations. This meeting was also attended by an Auditor specializing in condominium accounting and taxation.

Linked below are the 15 questions which formed the basis of our discussion and a summary of the answers that CRA representatives provided.

15 Questions about the HRTC update

Waterloo Region Record - 2009-12-22 08:25:31

Waterloo Region Record

Disability Legal Victory and the Affect on Condominium Corporations - 2009-12-17 11:53:54

Disability Legal Victory and the Affect on Condominium Corporations

TowerWise Seminar - 2009-12-17 11:48:06

Thursday, Feb. 4th - 8:30 a.m. - 3:30 p.m.

The Old Mill Inn, Toronto - Breakfast and Lunch Included

Ontario's new Green Energy Act and Feed-in Tarrifs (FIT) are sparking great interest in local wind power, solar electric, and geothermal heating and cooling projects. Incentives have also recently increased for solar hot water and the province may soon have a standard offer program for combined heat and power. Have you been considering green energy options? Wondering if it is right for your building? Are you curious about what systems cost and what you can save or earn?  To learn more click here!

PM Expo 2009 - ACMO Member Presentations - 2009-12-15 13:54:20

Multi-Residential Diversion Region of Peel Perspective
Peter Kalogerakos
Technical Analyst, Waste Program Planning

Waste Management Program Changes, Fees, and New Diversion Programs
Vincent Sferrazza
Director, Policy & Planning
Solid Waste Management Services
City of Toronto

Recycling in Multi Unit Buildings
Doug King
Metro Group

Papers from ACMO Legal Grab Bag Luncheon - November 27, 2009 - 2009-11-30 09:34:47

Here are the papers from the ACMO Legal Grab Bag luncheon held November 27, 2009.  

Click the bolded names of the authors to view the papers in PDF.   To save the files, right-click on the bolded names and "save as" onto your computer.

David Di Lella of Horlick Levitt on what constitutes an "addition, alteration or improvement."
Marko Djurdjevac of Deacon, Spears, Fedson & Montizambert on altering common elements to accommodate persons with disabilities.
Karen Kisiel on the latest oppression remedy case.
Kevin Inwood of Heenan Blaikie on preventing workplace harassment and violence.
Michael Pascu of Fine & Deo on how to enforce the declaration and rules in tenancy situations.

You can download all of these papers in a single ZIP file here.

Thanks again to all of the speakers for taking the time to make such excellent presentations and to prepare these helpful papers.  
From all of us on the panel, thanks to everyone who came out today!   Contact any of us if we can be of help to you.

Condo managers decry HST - 2009-09-28 10:15:47

Condominium managers have joined the queue of disgruntled taxpayers in their bid to find ways to soften the blow of the harmonized sales tax (HST) on operating costs and condo fees.

Continue reading at or download the PDF here.

MPP offers little solace for condo community - 2009-09-28 10:09:50

It was a popular meeting about an unpopular subject.

More than 400 condominium consultants, managers and owners turned out for a discussion about Ontario's proposed harmonized sales tax organized by the Association of Condominium Managers of Ontario.

Continue reading at or download the pdf here

Condo associations prepare for fight - 2009-08-11 09:36:59


Two large condominium associations say it's "unfortunate" that they were not consulted to participate in the drafting of a bill that calls for major changes to the existing Condominium Act.

The Association of Condominium Managers of Ontario (ACMO) and the Toronto Chapter of the Canadian Condominium Institute (CCI) say they were not asked for their input into Bill 186, Condominium Protection Act (2009), introduced as a private member's bill by Trinity-Spadina MPP Rosario Marchese in June.

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HST Premier Response - 2009-07-27 12:52:47


HST Premier Response

2009 ACMO Member Award Recipients - 2009-07-14 10:25:17

2009 ACMO Member Award Recipients

2009 July Boat Cruise on The Wayward Princess - 2009-07-09 14:29:08

Click here to view pictures.

National Post June 30 2009 - 2009-06-30 11:07:10

National Post June 30 2009

June 19th, 2009 Luncheon Presentation - Waste Management Updates in the City of Toronto - 2009-06-22 13:25:11

Target 70 - Solid Waste Management Services

Green Bin Program & Waste Diversion Strategies for Multi-Unit Residential Dwellings - Solid Waste Management Services

City of Toronto Multi-Unit (MU) Recycling Research Highlights Presentation - Ipsos Public Affairs

June News - 2009-06-22 10:20:27

Proposed Harmonized Sales Tax (HST) and estimated impact on Condominiums in Ontario

Student lifeguards owed thousands

Incoming ACMO board announces new initiatves

Go Green & Go Home - 2009-05-25 08:45:41

Go Green and Go Home

2009 May Heron Points Golf Tournament - 2009-05-20 14:28:25

Click here to view pictures.

Springfest '09 ACMO member presentation - 2009-04-22 12:22:02

Springfest '09 ACMO member presentation

2009 Winter Blahs Pub Night - 2009-04-01 12:34:17

Click here to view pictures.

Bag It Back - 2009-03-23 10:08:52


The Ontario Deposit Return Program has one simple goal: to help protect the environment. While the Blue Box has been - and continues to be - an effective method of recovering recyclable material, the Ontario Deposit Return program boosts recovery rates to an even higher level. The best part is that it's easy for you to make a difference. All you have to do is bring your empty eligible wine, beer and spirit containers to The Beer Store (or other designated Bulk Return Locations) and claim a full refund of your deposit.  To learn more visit                                          

2008 Fall Pub Night - 2009-01-22 11:00:51

Click here to view pictures.

2008 ACMO/CCI-T Condominium Conference Pictures - 2009-01-22 11:00:32

Click here to view pictures.

Multi-Family Communications Materials - 2008-12-03 09:41:19


Consequences of Opting out of City Collection - A City of Toronto Letter to Multi-Unit Owners

City of Toronto Letter on the Free In-Unit Blue Bin Ordering Process

City of Toronto Sample In-Unit Recycling Container Order Card

Letter Shared by a Member of the Greater Toronto Apartment Association Explaining to their Residents the Need to Participate in Recycling

2008 ACMO Award Recipients - 2008-12-03 08:41:57


Congratulations to this year's ACMO Award Recipients!

President's Award

Bruno Suppa, Corpland Contracting Limited

Manager of the Year Award

Catherine Murdock, DEL Property Management Inc.

Dean McCabe, Brookfield Residential Services Limited

Corporate Member of the Year

ICC Property Management Ltd.

Associate of the Year

Jason Tower, Waste Solutions Group


XVI ACMO Invitational Golf Tournament at Deercreek - 2008 - 2008-10-24 10:29:05

Click here to view pictures.

Luncheon - 2008-07-28 10:11:02

Click here to view pictures.

Cruise 2008 - 2008-07-28 10:03:35

Click here to view pictures.

Twenty-One Condominium Management Companies Now ACMO 2000 Certified - 2008-07-28 09:10:22

ACMO is pleased to announce that Shiu Pong/Progressive Plus (Mississauga) and Times Property Management Inc. (Richmond Hill) have achieved ACMO 2000 Certification.

Click here to read the full press release.

March 2008 Pub Night - 2008-07-28 08:53:55

Click here to view pictures.

Proposed Changes to Residential Fire Sprinklers and Sewage Systems - 2008-07-28 08:50:56

ACMO Members are invited to regional information sessions the Office of the Fire Marshal and the Ministry of Municipal Affairs and Housing (MMAH) are holding regarding residential sprinklers. The information sessions stem from changes MMAH is proposing to the Ontario Building Code that would require residential sprinklers installed in all newly constructed residential buildings higher than three storeys. Please consider inviting other stakeholders you feel should be represented at these sessions. More information is available at the Ministry of Municipal Affairs and Housing website at and

Energy Conservation Leadership Act - 2007-08-24 10:00:44


Final Regulations to the Energy Conservation Leadership Act were announced by the Ministry of Energy.

For further information, click here.

2007 Board of Directors - 2007-06-27 09:27:09


the new positions on the 2007-2008 ACMO Board of Directors were elected

Click here to read the full press release

Thunder Bay Golf Tournament - 2007-06-27 09:26:19


ACMO participated in a Thunder Bay Golf Tournament

Click here to view the full press release

Membership Awards - 2007-06-27 09:24:47


ACMO presented several membership awards during our June 1 luncheon.

Click here to read the full press release

Percel Inc. Achieves ACMO 2000 - 2007-03-13 08:51:18


Percel Inc. Achieves ACMO 2000 Certification.

Twelve Condominium Management Companies Now ACMO 2000 Certified. For full details click here.

2006/2007 Board of Directors - 2006-08-14 08:48:30


ACMO is pleased to announce the appointment of its 2006/2007 Board of Directors.

To read the full press release, please click here.

THE NEW ACMO WEBSITE HAS ARRIVED - 2006-04-21 15:59:47

We are very proud of our new website ( that went live in late April 2006.

Click here for the full press release.

Toronto Waste Reduction Levy Fee - 2006-02-15 10:19:45


At the end of February 2005, Toronto City Council adopted the recommendation of the City of Toronto Works Committee to endorse a Waste Reduction Levy for multi family residential buildings. ACMO feels it is incumbent on Managers to bring this initiative to the attention of directors and homeowners. (for further information click here).