Assistant Property Manager

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Job Details:
Company: MenRes Property Management
Position:  Assistant Property Manager
Location: Toronto
Date Posted: 2019-07-03
Job Description:
We are seeking candidates for the role of Assistant Property Manager for properties located in downtown Toronto. Reporting to the Property Manager, the Assistant Property Manager will support the on-site management team in the day-to-day administration and operation of the building (s).

On a day-to-day basis, the key responsibilities of the Assistant Property Manager include but are not limited to:

1. Receiving incoming requests for service – via phone, email or in-person – from residents and responding by providing information, problem solving, or escalating the matter as appropriate;
2. Drafting All-Resident communication materials, for review by the Property Manager and ensuring that All-Resident communication materials, e.g. Welcome/Move-in and Emergency procedures packages are maintained accurately and up-to-date;
3. Processing all incident report for management;
4. Providing direct support to management and filling in where needed;
5. Acting as the primary backup to the Property Manager(s) when required;
6. Maintaining a contract service vendor log containing contract amounts and commencement and expiration of services being performed;
7. Coordinating and preparing monthly and quarterly reports and assisting with the preparation of the annual budget;
8. Monitoring the collection of common element fees and undertaking collection efforts, providing weekly reports on the status of accounts receivable to the Property Manager;
9. Responding to Residents and Accounting staff regarding accounts receivables;
10. Preparing Letters and corresponding with residents to assure minimal arrears and responding to resident queries;
11. Assisting in the tendering process for supplies and services and coordinating specifications and tendering of contracts;
12. Responding to contractors’ queries and correspondence;
13. Maintaining & updating Building Emergency Plan;
14. Maintaining resident contact lists, vendor and fire lists;
15. Maintaining insurance binders for residents and vendors (+WSIB) to ensure that all requirements are being met;
16. Assisting with event planning activities and advising the Property Manager or Regional Manager of upcoming events;
17. Receive and distribute mail;
18. Processing invoices by matching to purchase orders and (assigning appropriate costing coding);
19. Preparing resident chargeback invoices as approved by property manager; and
20. All other duties assigned from the Property Manager or Regional Manager.

To succeed, candidates must possess the following combination of education, experience and skills:

 5+ years of experience in the residential property management field;
 Enrollment in the ACMO courses;
 Excellent verbal and written communications skills;
 Superior interpersonal and customer service skills;
 Experience with Residential Rentals is highly desirable;
 Hands-on experience using JDE EnterpriseOne is highly desirable;
 Strong working knowledge of Microsoft products( MS Word and Excel); and
 Demonstrated ability to work effectively in a deadline-driven environment.

We offer a competitive compensation package and the opportunity to work with an industry leader! To apply, please forward your resume to and in the subject line please include the position REQ# 2019-193 –Assistant Property Manager.